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8x8

8x8 Contact Center Dynamic Campaigns

8x8 Contact Center Dynamic Campaigns API for injecting and managing records in dynamic outbound campaigns.

Documentation Provider Profile APIs.io OpenAPI GitHub

8x8 Contact Center Dynamic Campaigns is one of 36 APIs that 8x8 publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Contact Center, Campaigns, and Outbound. The published artifact set on APIs.io includes API documentation, an API reference, and an OpenAPI specification.

This API exposes 3 operations across 3 paths, organized into 2 resource areas, and defines 6 schemas. It is described by OpenAPI 3.0.0, at version 1.0.0.

Requests are made against 43 base URLs: https://vcc-ap1.8x8.com/api/tstats/campaigns, https://vcc-au1.8x8.com/api/tstats/campaigns, https://odcc2.bell.ca/api/tstats/campaigns, https://vcc-ca1.8x8.com/api/tstats/campaigns, https://vcc-ca2.8x8.com/api/tstats/campaigns, https://vcc-eu2.8x8.com/api/tstats/campaigns, https://vcc-eu3.8x8.com/api/tstats/campaigns, https://vcc-eu4.8x8.com/api/tstats/campaigns, https://vcc-eu5.8x8.com/api/tstats/campaigns, https://vcc-eu6.8x8.com/api/tstats/campaigns, https://vcc-eu7.8x8.com/api/tstats/campaigns, https://vcc-eu9.8x8.com/api/tstats/campaigns, https://vcc-eu10.8x8.com/api/tstats/campaigns, https://vcc-eu11.8x8.com/api/tstats/campaigns, https://vcc-eu12.8x8.com/api/tstats/campaigns, https://vcc-na1.8x8.com/api/tstats/campaigns, https://vcc-na2.8x8.com/api/tstats/campaigns, https://vcc-na3.8x8.com/api/tstats/campaigns, https://vcc-na4.8x8.com/api/tstats/campaigns, https://vcc-na5.8x8.com/api/tstats/campaigns, https://vcc-na6.8x8.com/api/tstats/campaigns, https://vcc-na7.8x8.com/api/tstats/campaigns, https://vcc-na8.8x8.com/api/tstats/campaigns, https://vcc-na9.8x8.com/api/tstats/campaigns, https://vcc-na10.8x8.com/api/tstats/campaigns, https://vcc-na11.8x8.com/api/tstats/campaigns, https://vcc-na12.8x8.com/api/tstats/campaigns, https://vcc-na13.8x8.com/api/tstats/campaigns, https://vcc-na14.8x8.com/api/tstats/campaigns, https://vcc-na15.8x8.com/api/tstats/campaigns, https://vcc-na16.8x8.com/api/tstats/campaigns, https://vcc-na17.8x8.com/api/tstats/campaigns, https://vcc-na18.8x8.com/api/tstats/campaigns, https://vcc-na19.8x8.com/api/tstats/campaigns, https://vcc-na20.8x8.com/api/tstats/campaigns, https://vcc-na27.8x8.com/api/tstats/campaigns, https://vcc-na28.8x8.com/api/tstats/campaigns, https://vcc-na29.8x8.com/api/tstats/campaigns, https://vcc-na30.8x8.com/api/tstats/campaigns, https://vcc-na37.8x8.com/api/tstats/campaigns, https://vcc-na38.8x8.com/api/tstats/campaigns, https://vcc-na39.8x8.com/api/tstats/campaigns, https://vcc-na40.8x8.com/api/tstats/campaigns.

3 operations 3 paths 6 schemas 1 DELETE1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
1.0.0
Base URL
https://vcc-ap1.8x8.com/api/tstats/campaigns
Authentication
HTTP Basic
Contact
Dynamic Campaigns Team
Terms of Service
View terms
Resource Areas
2

Authentication & Security 1

8x8 Contact Center Dynamic Campaigns declares 1 security scheme for authenticating requests. It accepts HTTP basic authentication (ccActionBasicAuth). By default, every request must be authenticated.

  • ccActionBasicAuth — The username is the tenantId and the password is the CC action-token.

Paths & Operations 3

Across 3 paths, the API surfaces 3 operations — 1 DELETE, 1 PATCH, 1 POST. They span 2 resource areas: Campaign Control, Record Management. Each is listed below with its method, path, parameters, and response codes.

Campaign Control 1

Start, stop, pause campaigns

PATCH
/{campaign-id}
The change status for an existing campaign.
changecampaignstatus 1 param body → 200400404500
Record Management 2

Add and remove records from campaigns

POST
/{campaign-id}/customers
Add a new customer to an existing campaign
addcustomer 1 param body → 207400500
DELETE
/{campaign-id}/customers/{customer-id}
This method deletes customers from an existing campaign.
deletecustomer 2 params → 204400404500

Schemas 6

The contract defines 6 schemas that model the data the API accepts and returns. The most detailed are CustomerItemResponse (4 properties), CustomerItem (2 properties), CampaignStatus (1 property), internalServerError (1 property). Each schema is shown below with its type and property counts.

CustomerItemList
array
CustomerItem
object
2 properties 1 required
CustomerItemResponseList
array
CustomerItemResponse
object
4 properties 2 required
internalServerError
object
1 property 1 required
CampaignStatus
object
1 property 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

8x8-actions-events-8x8-contact-center-dynamic-campaigns.json Raw ↑

Other APIs 8x8 publishes across the network.

8x8 Contact Center Chat API V2
AE Profile APIs.io
Contact Center Campaigns API
AE Profile APIs.io
Chapi - Chat API
AE Profile APIs.io
Contact Center Agent Status API
AE Profile APIs.io
8x8 Contact Center Call API Reference
AE Profile APIs.io
Contact Center Chat Gateway
AE Profile APIs.io
8x8 Administration - Address Management API
AE Profile APIs.io
8x8 Administration - Operations API
AE Profile APIs.io
8x8 Administration - Phone Number Management API
AE Profile APIs.io
8x8 Administration - Ring Group Management API
AE Profile APIs.io
8x8 Administration - Site Management API
AE Profile APIs.io
8x8 Administration - User Management API
AE Profile APIs.io
#Contact Center#Campaigns#Outbound
← Back to 8 APIs
API Details
ID
8x8:8x8-actions-events-8x8-contact-center-dynamic-campaigns
Base URL
https://vcc-ap1.8x8.com/api/tstats/campaigns
Docs
https://developer.8x8.com/actions-events
Provider
8x8
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