Salesforce Service Cloud Contacts API
Operations for managing contact records
Salesforce Service Cloud Contacts API is one of 18 APIs that Salesforce Service Cloud publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Contacts. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, an API reference, and a getting-started guide.
This API exposes 2 operations across 1 path, and defines 3 schemas. It is described by OpenAPI 3.1.0, at version 59.0.
Requests are made against a single base URL, https://{hostname}/chat/rest.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 1
Salesforce Service Cloud Contacts API declares
1 security scheme
for authenticating requests.
An API key is passed in the header as X-LIVEAGENT-API-VERSION (apiKey).
By default, every request must be authenticated.
apiKey— Live Agent API version header
Paths & Operations 2
Across 1 path, the API surfaces 2 operations — 1 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.
Operations for managing contact records
Schemas 3
The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are ContactInput (5 properties), CreateResponse (3 properties), SObjectBasicInfo (2 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Salesforce Service Cloud 12
Other APIs Salesforce Service Cloud publishes across the network.
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