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Salesforce Service Cloud

Salesforce Service Cloud Availability API

Agent availability and routing

Documentation Provider Profile APIs.io OpenAPI GitHub

Salesforce Service Cloud Availability API is one of 18 APIs that Salesforce Service Cloud publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Availability. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, an API reference, and a getting-started guide.

This API exposes 1 operation across 1 path, and defines 1 schema. It is described by OpenAPI 3.1.0, at version 59.0.

Requests are made against a single base URL, https://{hostname}/chat/rest.

1 operations 1 paths 1 schemas 1 GET

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
59.0
Base URL
https://yourInstance.salesforce.com/services/data/v59.0/
Authentication
API Key
Contact
Salesforce Developer Support
Terms of Service
View terms
Resource Areas
1

Authentication & Security 1

Salesforce Service Cloud Availability API declares 1 security scheme for authenticating requests. An API key is passed in the header as X-LIVEAGENT-API-VERSION (apiKey). By default, every request must be authenticated.

  • apiKey — Live Agent API version header

Paths & Operations 1

Across 1 path, the API surfaces 1 operation — 1 GET. Each is listed below with its method, path, parameters, and response codes.

Availability 1

Agent availability and routing

GET
/Visitor/Availability
Salesforce Service Cloud Check agent availability
checkAvailability 3 params → 200

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is AvailabilityResponse (1 property). Each schema is shown below with its type and property counts.

AvailabilityResponse
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

salesforce-service-cloud-availability-api-openapi.yml Raw ↑

Other APIs Salesforce Service Cloud publishes across the network.

Salesforce Service Cloud SOAP API
AE Profile APIs.io
Service Cloud Streaming API
AE Profile APIs.io
Knowledge API
AE Profile APIs.io
Einstein Bot API
AE Profile APIs.io
Omni-Channel API
AE Profile APIs.io
Service Cloud Voice Telephony Integration API
AE Profile APIs.io
Service Cloud Voice for Partner Telephony API
AE Profile APIs.io
Agentforce Service Agent API
AE Profile APIs.io
Salesforce Service Cloud Accounts API
AE Profile APIs.io
Salesforce Service Cloud Cases API
AE Profile APIs.io
Salesforce Service Cloud Contacts API
AE Profile APIs.io
Salesforce Service Cloud Knowledge API
AE Profile APIs.io
#Availability
← Back to S APIs
API Details
ID
salesforce-service-cloud:salesforce-service-cloud-availability-api
Base URL
https://yourInstance.salesforce.com/services/data/v59.0/
Docs
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/
Provider
Salesforce Service Cloud
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This is an independent, third-party profile of Salesforce Service Cloud Availability API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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