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Genesys

Genesys Uploads API

Presigned url generator for uploading files

Documentation Provider Profile APIs.io OpenAPI GitHub

Genesys Uploads API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Uploads. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 11 operations across 11 paths, and defines 13 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

11 operations 11 paths 13 schemas 1 GET10 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
Contact
PureCloud Developer Evangelists
License
UNLICENSED
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

Genesys Uploads API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 11

Across 11 paths, the API surfaces 11 operations — 1 GET, 10 POST. Each is listed below with its method, path, parameters, and response codes.

Uploads 11

Presigned url generator for uploading files

POST
/api/v2/gamification/contests/uploads/prizeimages
Generates pre-signed URL to upload a prize image for gamification contests
postGamificationContestsUploadsPrizeimages 1 param → 200400401403404408409413
POST
/api/v2/uploads/learning/coverart
Generates pre-signed URL to upload cover art for learning modules
postUploadsLearningCoverart 1 param → 200400401403404408409413
POST
/api/v2/uploads/workforcemanagement/historicaldata/csv
Creates presigned url for uploading WFM historical data file. Requires data in csv format.
postUploadsWorkforcemanagementHistoricaldataCsv 1 param → 200400401403404408409413
POST
/api/v2/uploads/publicassets/images
Creates presigned url for uploading a public asset image
postUploadsPublicassetsImages 1 param → 200400401403404408409413
POST
/api/v2/uploads/recordings
Creates presigned url for uploading a recording file
postUploadsRecordings 1 param → 200400401403404408409413
POST
/api/v2/guides/uploads
Generate presigned URL for uploading a file content to generate guide
postGuidesUploads 1 param → 200400401403404408409413
POST
/api/v2/integrations/actions/{actionId}/draft/function/upload
Create upload presigned URL for draft function package file.
postIntegrationsActionDraftFunctionUpload 2 params → 200400401403404408409413
GET
/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}
Get content upload from URL job status
getKnowledgeKnowledgebaseUploadsUrlsJob 2 params → 200400401403404408409413
POST
/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs
Create content upload from URL job
postKnowledgeKnowledgebaseUploadsUrlsJobs 2 params → 202400401403404408409413
POST
/api/v2/knowledge/documentuploads
Creates a presigned URL for uploading a knowledge import file with a set of documents
postKnowledgeDocumentuploads 1 param → 200409400401403404408413
POST
/api/v2/languageunderstanding/miners/{minerId}/uploads
Creates a presigned URL for uploading a chat corpus which will be used for mining by intent miner
postLanguageunderstandingMinerUploads 2 params → 200400401403404408409413

Schemas 13

The contract defines 13 schemas that model the data the API accepts and returns. The most detailed are ErrorBody (11 properties), GamificationContestPrizeImageUploadUrlRequest (6 properties), GetUploadSourceUrlJobStatusResponse (5 properties), LearningCoverArtUploadUrlRequest (5 properties). Each schema is shown below with its type and property counts.

Detail
object
4 properties
ErrorBody
object
11 properties
UploadUrlRequest
object
5 properties
CreateUploadSourceUrlJobResponse
object
2 properties
Empty
object
GetUploadSourceUrlJobStatusResponse
object
5 properties
FunctionUploadResponse
object
Action function create upload URL response.
3 properties
FunctionUploadRequest
object
Action function URL upload input.
2 properties 1 required
LearningCoverArtUploadUrlRequest
object
5 properties 1 required
Limit
object
3 properties
GamificationContestPrizeImageUploadUrlRequest
object
6 properties 2 required
CreateUploadSourceUrlJobRequest
object
1 property 1 required
UploadUrlResponse
object
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-uploads-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

Genesys Agent Assistants API
AE Profile APIs.io
Genesys Agent Copilot API
AE Profile APIs.io
Genesys Agent UI API
AE Profile APIs.io
Genesys AI Studio API
AE Profile APIs.io
Genesys Alerting API
AE Profile APIs.io
Genesys Analytics API
AE Profile APIs.io
Genesys Architect API
AE Profile APIs.io
Genesys Assistant Copilot Variations API
AE Profile APIs.io
Genesys Audit API
AE Profile APIs.io
Genesys Authorization API
AE Profile APIs.io
Genesys Background Assistant API
AE Profile APIs.io
Genesys Billing API
AE Profile APIs.io
#Uploads
← Back to G APIs
API Details
ID
genesys:genesys-uploads-api
Base URL
https://api.mypurecloud.com
Docs
https://developer.genesys.cloud/platform/api/
Provider
Genesys
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