Genesys Agent UI API
Agent UI settings and configuration
Genesys Agent UI API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Agent UI. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.
This API exposes 4 operations across 1 path, and defines 5 schemas. It is described by OpenAPI 2.0, at version v2.
Requests are made against the base URL https://api.mypurecloud.com.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 2
Genesys Agent UI API declares
2 security schemes
for authenticating requests.
It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope.
An API key is passed in the header as Authorization (Guest Chat JWT).
Paths & Operations 4
Across 1 path, the API surfaces 4 operations — 1 DELETE, 1 GET, 1 PATCH, 1 PUT. Each is listed below with its method, path, parameters, and response codes.
Agent UI settings and configuration
Schemas 5
The contract defines 5 schemas that model the data the API accepts and returns. The most detailed are ErrorBody (11 properties), Detail (4 properties), Limit (3 properties), AutoAnswerSetting (1 property). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
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Other APIs Genesys publishes across the network.
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