Genesys Agent Copilot API
Manage agent copilot configuration.
Genesys Agent Copilot API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Agent Copilot. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.
This API exposes 3 operations across 2 paths, and defines 24 schemas. It is described by OpenAPI 2.0, at version v2.
Requests are made against the base URL https://api.mypurecloud.com.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 2
Genesys Agent Copilot API declares
2 security schemes
for authenticating requests.
It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope.
An API key is passed in the header as Authorization (Guest Chat JWT).
Paths & Operations 3
Across 2 paths, the API surfaces 3 operations — 2 GET, 1 PUT. Each is listed below with its method, path, parameters, and response codes.
Manage agent copilot configuration.
Schemas 24
The contract defines 24 schemas that model the data the API accepts and returns. The most detailed are Copilot (13 properties), ErrorBody (11 properties), CopilotNluDomain (4 properties), Detail (4 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
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Other APIs Genesys publishes across the network.
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