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Genesys Teams API

Teams, members

Genesys Teams API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Team. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 10 operations across 5 paths, and defines 25 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

10 operations 5 paths 25 schemas 2 DELETE3 GET1 PATCH4 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
License
Terms of Service
Resource Areas
1

Authentication & Security 2

Genesys Teams API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 10

Across 5 paths, the API surfaces 10 operations — 2 DELETE, 3 GET, 1 PATCH, 4 POST. Each is listed below with its method, path, parameters, and response codes.

Teams 10

Teams, members

POST
/api/v2/analytics/teams/activity/query
Query for team activity observations
postAnalyticsTeamsActivityQuery 3 params → 200400401403404408409413
GET
/api/v2/teams/{teamId}/members
Get team membership
getTeamMembers 5 params → 200400401403404408409413
POST
/api/v2/teams/{teamId}/members
Add team members
postTeamMembers 2 params → 200400401403404408409413
DELETE
/api/v2/teams/{teamId}/members
Delete team members
deleteTeamMembers 2 params → 204400401403404408409413
GET
/api/v2/teams/{teamId}
Get team
getTeam 2 params → 200400401403404408409413
DELETE
/api/v2/teams/{teamId}
Delete team
deleteTeam 1 param → 204400401403404408409413
PATCH
/api/v2/teams/{teamId}
Update team
patchTeam 2 params → 200400401403404408409413
GET
/api/v2/teams
Get Team listing
getTeams 5 params → 200400401403404408409413
POST
/api/v2/teams
Create a team
postTeams 1 param → 200400401403404408409413
POST
/api/v2/teams/search
Search resources.
postTeamsSearch 1 param → 200400401403404408409413

Schemas 25

The contract defines 25 schemas that model the data the API accepts and returns. The most detailed are ErrorBody (11 properties), TeamActivityEntityData (10 properties), TeamsSearchResponse (9 properties), TeamSearchCriteria (9 properties). Each schema is shown below with its type and property counts.

Team
object
8 properties 1 required
TeamActivityEntityData
object
10 properties 1 required
TeamActivityMetricValue
object
5 properties
UserReference
object
2 properties
UserReferenceWithName
object
3 properties
WritableDivision
object
3 properties
TeamActivityData
object
4 properties
TeamActivityQueryFilter
object
3 properties 1 required
TeamActivityQueryMetric
object
2 properties 1 required
TeamMembers
object
1 property 1 required
ErrorBody
object
11 properties
TeamSearchRequest
object
6 properties 1 required
TeamEntityListing
object
4 properties
TeamsSearchResponse
object
9 properties 6 required
TeamActivityResponse
object
2 properties
TeamActivityQueryClause
object
2 properties 2 required
TeamMemberEntityListing
object
4 properties
Limit
object
3 properties
TeamSearchCriteria
object
9 properties 1 required
TeamActivityQuery
object
4 properties 2 required
TeamActivityQueryPredicate
object
4 properties
SearchSort
object
2 properties
TeamMemberAddListingResponse
object
2 properties
TeamAddMemberFailure
object
2 properties
Detail
object
4 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-teams-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

Genesys Agent Assistants API
Genesys Agent Copilot API
Genesys Agent UI API
Genesys AI Studio API
Genesys Alerting API
Genesys Analytics API
Genesys Architect API
Genesys Assistant Copilot Variations API
Genesys Audit API
Genesys Authorization API
Genesys Background Assistant API
Genesys Billing API
Where this information came from

This is an independent, third-party profile of Genesys Teams API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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