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Genesys

Genesys Scripts API

Agent-facing scripts for interactions

Documentation Provider Profile APIs.io OpenAPI GitHub

Genesys Scripts API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Scripts. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 15 operations across 14 paths, and defines 11 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

15 operations 14 paths 11 schemas 13 GET2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
Contact
PureCloud Developer Evangelists
License
UNLICENSED
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

Genesys Scripts API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 15

Across 14 paths, the API surfaces 15 operations — 13 GET, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Scripts 15

Agent-facing scripts for interactions

POST
/api/v2/scripts/{scriptId}/export
Export a script via download service.
postScriptExport 2 params → 200400401403404408409413
GET
/api/v2/scripts/uploads/{uploadId}/status
Get the upload status of an imported script
getScriptsUploadStatus 2 params → 200400401403404408409413
GET
/api/v2/scripts/{scriptId}/pages/{pageId}
Get a page
getScriptPage 3 params → 200400401403404408409413
GET
/api/v2/scripts/{scriptId}/pages
Get the list of pages
getScriptPages 2 params → 200400401403404408409413
GET
/api/v2/scripts/published/{scriptId}/pages/{pageId}
Get the published page.
getScriptsPublishedScriptIdPage 3 params → 200400401403404408409413
GET
/api/v2/scripts/published/{scriptId}/pages
Get the list of published pages
getScriptsPublishedScriptIdPages 2 params → 200400401403404408409413
GET
/api/v2/scripts/published/{scriptId}
Get the published script.
getScriptsPublishedScriptId 2 params → 200400401403404408409413
GET
/api/v2/scripts/published/divisionviews
Get the published scripts metadata.
getScriptsPublishedDivisionviews 8 params → 200400401403404408409413
GET
/api/v2/scripts/published
Get the published scripts.
getScriptsPublished 8 params → 200400401403404408409413
POST
/api/v2/scripts/published
Publish a script.
postScriptsPublished 2 params → 200400401403404408409413
GET
/api/v2/scripts/published/divisionviews/{scriptId}/variables
Get the published variables
getScriptsPublishedDivisionviewVariables 5 params → 200400401403404408409413
GET
/api/v2/scripts/published/{scriptId}/variables
Get the published variables
getScriptsPublishedScriptIdVariables 5 params → 200400401403404408409413
GET
/api/v2/scripts/{scriptId}
Get a script
getScript 1 param → 200400401403404408409413
GET
/api/v2/scripts/divisionviews
Get the metadata for a list of scripts
getScriptsDivisionviews 10 params → 200400401403404408409413
GET
/api/v2/scripts
Get the list of scripts
getScripts 10 params → 200400401403404408409413

Schemas 11

The contract defines 11 schemas that model the data the API accepts and returns. The most detailed are Script (15 properties), ScriptEntityListing (11 properties), ErrorBody (11 properties), Page (8 properties). Each schema is shown below with its type and property counts.

Detail
object
4 properties
Page
object
8 properties
ErrorBody
object
11 properties
Division
object
3 properties
Script
object
15 properties
ExportScriptResponse
object
1 property
PublishScriptRequestData
object
2 properties 1 required
Limit
object
3 properties
ExportScriptRequest
object
Creating an exported script via Download Service
2 properties
ScriptEntityListing
object
11 properties
ImportScriptStatusResponse
object
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-scripts-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

Genesys Agent Assistants API
AE Profile APIs.io
Genesys Agent Copilot API
AE Profile APIs.io
Genesys Agent UI API
AE Profile APIs.io
Genesys AI Studio API
AE Profile APIs.io
Genesys Alerting API
AE Profile APIs.io
Genesys Analytics API
AE Profile APIs.io
Genesys Architect API
AE Profile APIs.io
Genesys Assistant Copilot Variations API
AE Profile APIs.io
Genesys Audit API
AE Profile APIs.io
Genesys Authorization API
AE Profile APIs.io
Genesys Background Assistant API
AE Profile APIs.io
Genesys Billing API
AE Profile APIs.io
#Scripts
← Back to G APIs
API Details
ID
genesys:genesys-scripts-api
Base URL
https://api.mypurecloud.com
Docs
https://developer.genesys.cloud/platform/api/
Provider
Genesys
APIs.io →  GitHub →
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