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Genesys

Genesys Locations API

Physical locations

Documentation Provider Profile APIs.io OpenAPI GitHub

Genesys Locations API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Locations. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 8 operations across 4 paths, and defines 16 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

8 operations 4 paths 16 schemas 1 DELETE4 GET1 PATCH2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
Contact
PureCloud Developer Evangelists
License
UNLICENSED
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

Genesys Locations API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 8

Across 4 paths, the API surfaces 8 operations — 1 DELETE, 4 GET, 1 PATCH, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Locations 8

Physical locations

GET
/api/v2/locations/{locationId}
Get Location by ID.
getLocation 2 params → 200400401403404408409413
DELETE
/api/v2/locations/{locationId}
Delete a location
deleteLocation 1 param → 204400401403404408409413
PATCH
/api/v2/locations/{locationId}
Update a location
patchLocation 2 params → 200400401403404408409413
GET
/api/v2/locations/{locationId}/sublocations
Get sublocations for location ID.
getLocationSublocations 1 param → 200400401403404408409413
GET
/api/v2/locations
Get a list of all locations.
getLocations 4 params → 200400401403404408409413
POST
/api/v2/locations
Create a location
postLocations 1 param → 200400401403404408409413
GET
/api/v2/locations/search
Search locations using the q64 value returned from a previous search
getLocationsSearch 2 params → 200400401403404408409413
POST
/api/v2/locations/search
Search locations
postLocationsSearch 1 param → 200400401403404408409413

Schemas 16

The contract defines 16 schemas that model the data the API accepts and returns. The most detailed are LocationDefinition (16 properties), ErrorBody (11 properties), LocationEntityListing (10 properties), LocationSearchCriteria (9 properties). Each schema is shown below with its type and property counts.

LocationsSearchResponse
object
9 properties 6 required
LocationCreateDefinition
object
8 properties 1 required
AddressableEntityRef
object
2 properties
LocationImage
object
2 properties
ErrorBody
object
11 properties
LocationUpdateDefinition
object
8 properties 2 required
SearchSort
object
2 properties
LocationSearchRequest
object
7 properties
LocationAddressVerificationDetails
object
4 properties
LocationSearchCriteria
object
9 properties 1 required
LocationAddress
object
7 properties
LocationDefinition
object
16 properties
LocationEntityListing
object
10 properties
LocationEmergencyNumber
object
3 properties
Limit
object
3 properties
Detail
object
4 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-locations-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

Genesys Agent Assistants API
AE Profile APIs.io
Genesys Agent Copilot API
AE Profile APIs.io
Genesys Agent UI API
AE Profile APIs.io
Genesys AI Studio API
AE Profile APIs.io
Genesys Alerting API
AE Profile APIs.io
Genesys Analytics API
AE Profile APIs.io
Genesys Architect API
AE Profile APIs.io
Genesys Assistant Copilot Variations API
AE Profile APIs.io
Genesys Audit API
AE Profile APIs.io
Genesys Authorization API
AE Profile APIs.io
Genesys Background Assistant API
AE Profile APIs.io
Genesys Billing API
AE Profile APIs.io
#Locations
← Back to G APIs
API Details
ID
genesys:genesys-locations-api
Base URL
https://api.mypurecloud.com
Docs
https://developer.genesys.cloud/platform/api/
Provider
Genesys
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