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Genesys

Genesys General Data Protection Regulation API

Working with General Data Protection Regulation (GDPR) requests

Documentation Provider Profile APIs.io OpenAPI GitHub

Genesys General Data Protection Regulation API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include General Data Protection Regulation. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 4 operations across 3 paths, and defines 12 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

4 operations 3 paths 12 schemas 3 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
Contact
PureCloud Developer Evangelists
License
UNLICENSED
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

Genesys General Data Protection Regulation API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 4

Across 3 paths, the API surfaces 4 operations — 3 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

General Data Protection Regulation 4

Working with General Data Protection Regulation (GDPR) requests

GET
/api/v2/gdpr/requests/{requestId}
Get an existing GDPR request
getGdprRequest 1 param → 200400401403404408409413
GET
/api/v2/gdpr/requests
Get all GDPR requests
getGdprRequests 2 params → 200400401403404408409413
POST
/api/v2/gdpr/requests
Submit a new GDPR request
postGdprRequests 2 params → 200202400401403404408409
GET
/api/v2/gdpr/subjects
Get GDPR subjects
getGdprSubjects 2 params → 200400401403404408409413

Schemas 12

The contract defines 12 schemas that model the data the API accepts and returns. The most detailed are GDPRRequest (11 properties), ErrorBody (11 properties), GDPRSubjectEntityListing (10 properties), GDPRSubject (10 properties). Each schema is shown below with its type and property counts.

GDPRSubject
object
10 properties
ErrorBody
object
11 properties
SocialHandle
object
2 properties
GDPRRequest
object
11 properties 5 required
GDPRJourneyCustomer
object
2 properties
DomainEntityRef
object
3 properties
GDPRRequestEntityListing
object
10 properties
ReplacementTerm
object
3 properties
Limit
object
3 properties
DialerContactId
object
2 properties
GDPRSubjectEntityListing
object
10 properties
Detail
object
4 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-general-data-protection-regulation-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

Genesys Agent Assistants API
AE Profile APIs.io
Genesys Agent Copilot API
AE Profile APIs.io
Genesys Agent UI API
AE Profile APIs.io
Genesys AI Studio API
AE Profile APIs.io
Genesys Alerting API
AE Profile APIs.io
Genesys Analytics API
AE Profile APIs.io
Genesys Architect API
AE Profile APIs.io
Genesys Assistant Copilot Variations API
AE Profile APIs.io
Genesys Audit API
AE Profile APIs.io
Genesys Authorization API
AE Profile APIs.io
Genesys Background Assistant API
AE Profile APIs.io
Genesys Billing API
AE Profile APIs.io
#General Data Protection Regulation
← Back to G APIs
API Details
ID
genesys:genesys-general-data-protection-regulation-api
Base URL
https://api.mypurecloud.com
Docs
https://developer.genesys.cloud/platform/api/
Provider
Genesys
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