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Genesys

Genesys Employee Engagement API

Employee Engagement

Documentation Provider Profile APIs.io OpenAPI GitHub

Genesys Employee Engagement API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Employee Engagement. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 6 operations across 4 paths, and defines 18 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

6 operations 4 paths 18 schemas 1 DELETE3 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
Contact
PureCloud Developer Evangelists
License
UNLICENSED
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

Genesys Employee Engagement API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 6

Across 4 paths, the API surfaces 6 operations — 1 DELETE, 3 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Employee Engagement 6

Employee Engagement

DELETE
/api/v2/employeeengagement/celebrations/{celebrationId}
Deletes a celebration
deleteEmployeeengagementCelebration 1 param → 204400401403404408409413
PATCH
/api/v2/employeeengagement/celebrations/{celebrationId}
Set a state for a celebration
patchEmployeeengagementCelebration 2 params → 204400401403404408409413
GET
/api/v2/employeeengagement/celebrations
Get all celebrations
getEmployeeengagementCelebrations 2 params → 200400401403404408409413
GET
/api/v2/employeeengagement/recognitions/{recognitionId}
Gets a single recognition
getEmployeeengagementRecognition 1 param → 200400401403404408409413
GET
/api/v2/employeeengagement/recognitions
Gets sent recognitions
getEmployeeengagementRecognitions 6 params → 200400401403404408409413
POST
/api/v2/employeeengagement/recognitions
Creates a recognition
postEmployeeengagementRecognitions 1 param → 200400401403404408409413

Schemas 18

The contract defines 18 schemas that model the data the API accepts and returns. The most detailed are Recognition (12 properties), ErrorBody (11 properties), RecognitionBase (10 properties), GetCelebrationListing (10 properties). Each schema is shown below with its type and property counts.

GetCelebrationListing
object
10 properties
ErrorBody
object
11 properties
ContestCompleteData
object
5 properties
ContestDataPrizes
object
3 properties
RecognitionBase
object
10 properties
ContestDataWinnersUsers
object
3 properties
Celebration
object
9 properties
Recognitions
object
5 properties
UserReference
object
2 properties
ContestDataWinners
object
4 properties
SourceEntity
object
4 properties
CelebrationStateParam
object
1 property
CreateRecognition
object
6 properties 3 required
Recognition
object
12 properties
ContestDataMetrics
object
3 properties
ContestCompleteDataScore
object
1 property
Limit
object
3 properties
Detail
object
4 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-employee-engagement-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

Genesys Agent Assistants API
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Genesys Agent Copilot API
AE Profile APIs.io
Genesys Agent UI API
AE Profile APIs.io
Genesys AI Studio API
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Genesys Alerting API
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Genesys Analytics API
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Genesys Architect API
AE Profile APIs.io
Genesys Assistant Copilot Variations API
AE Profile APIs.io
Genesys Audit API
AE Profile APIs.io
Genesys Authorization API
AE Profile APIs.io
Genesys Background Assistant API
AE Profile APIs.io
Genesys Billing API
AE Profile APIs.io
#Employee Engagement
← Back to G APIs
API Details
ID
genesys:genesys-employee-engagement-api
Base URL
https://api.mypurecloud.com
Docs
https://developer.genesys.cloud/platform/api/
Provider
Genesys
APIs.io →  GitHub →
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