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Genesys

Genesys Content Management API

The Content Management API from Genesys — 20 operation(s) for content management.

Documentation Provider Profile APIs.io OpenAPI GitHub

Genesys Content Management API is one of 87 APIs that Genesys publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Content Management. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 36 operations across 20 paths, and defines 90 schemas. It is described by OpenAPI 2.0, at version v2.

Requests are made against the base URL https://api.mypurecloud.com.

36 operations 20 paths 90 schemas 6 DELETE19 GET8 POST3 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 2.0
API Version
v2
Base URL
https://api.mypurecloud.com
Authentication
OAuth 2.0, API Key
Contact
PureCloud Developer Evangelists
License
UNLICENSED
Terms of Service
View terms
Resource Areas
1

Authentication & Security 2

Genesys Content Management API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (PureCloud OAuth) using the implicit flow, exposing 1 scope. An API key is passed in the header as Authorization (Guest Chat JWT).

Paths & Operations 36

Across 20 paths, the API surfaces 36 operations — 6 DELETE, 19 GET, 8 POST, 3 PUT. Each is listed below with its method, path, parameters, and response codes.

Content Management 36
GET
/api/v2/contentmanagement/documents/{documentId}/content
Download a document.
getContentmanagementDocumentContent 3 params → 200202400401403404408409
POST
/api/v2/contentmanagement/documents/{documentId}/content
Replace the contents of a document.
postContentmanagementDocumentContent 3 params → 202409423400401403404408
GET
/api/v2/contentmanagement/documents/{documentId}
Get a document.
getContentmanagementDocument 2 params → 200400401403404408409413
POST
/api/v2/contentmanagement/documents/{documentId}
Update a document.
postContentmanagementDocument 4 params → 200409423400401403404408
DELETE
/api/v2/contentmanagement/documents/{documentId}
Delete a document.
deleteContentmanagementDocument 2 params → 202423400401403404408409
GET
/api/v2/contentmanagement/documentsdeprecated
Get a list of documents.
getContentmanagementDocuments 7 params → 200400401403404408409413
POST
/api/v2/contentmanagement/documents
Add a document.
postContentmanagementDocuments 4 params → 200423400401403404408409
GET
/api/v2/contentmanagement/query
Query content
getContentmanagementQuery 6 params → 200400401403404408409413
POST
/api/v2/contentmanagement/query
Query content
postContentmanagementQuery 2 params → 200400401403404408409413
GET
/api/v2/contentmanagement/securityprofiles/{securityProfileId}
Get a Security Profile
getContentmanagementSecurityprofile 1 param → 200400401403404408409413
GET
/api/v2/contentmanagement/securityprofiles
Get a List of Security Profiles
getContentmanagementSecurityprofiles → 200400401403404408409413
GET
/api/v2/contentmanagement/shares/{shareId}
Retrieve details about an existing share.
getContentmanagementShare 2 params → 200400401403404408409413
DELETE
/api/v2/contentmanagement/shares/{shareId}
Deletes an existing share.
deleteContentmanagementShare 1 param → default400401403404408409413
GET
/api/v2/contentmanagement/shared/{sharedId}
Get shared documents. Securely download a shared document.
getContentmanagementSharedSharedId 4 params → 200202400401403404408409
GET
/api/v2/contentmanagement/shares
Gets a list of shares. You must specify at least one filter (e.g. entityId).
getContentmanagementShares 4 params → 200400401403404408409413
POST
/api/v2/contentmanagement/shares
Creates a new share or updates an existing share if the entity has already been shared
postContentmanagementShares 1 param → 200400401403404408409413
GET
/api/v2/contentmanagement/status/{statusId}
Get a status.
getContentmanagementStatusStatusId 1 param → 200400401403404408409413
DELETE
/api/v2/contentmanagement/status/{statusId}
Cancel the command for this status
deleteContentmanagementStatusStatusId 1 param → default400401403404408409413
GET
/api/v2/contentmanagement/status
Get a list of statuses for pending operations
getContentmanagementStatus 2 params → 200400401403404408409413
GET
/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}
Get a workspace tag
getContentmanagementWorkspaceTagvalue 3 params → 200400401403404408409413
PUT
/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}
Update a workspace tag. Will update all documents with the new tag value.
putContentmanagementWorkspaceTagvalue 3 params → 200202400401403404408409
DELETE
/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}
Delete workspace tag
deleteContentmanagementWorkspaceTagvalue 2 params → default400401403404408409413
POST
/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/query
Perform a prefix query on tags in the workspace
postContentmanagementWorkspaceTagvaluesQuery 3 params → 200400401403404408409413
GET
/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues
Get a list of workspace tags
getContentmanagementWorkspaceTagvalues 5 params → 200400401403404408409413
POST
/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues
Create a workspace tag
postContentmanagementWorkspaceTagvalues 2 params → 200400401403404408409413
GET
/api/v2/contentmanagement/usage
Get usage details.
getContentmanagementUsage → 200400401403404408409413
GET
/api/v2/contentmanagement/workspaces/{workspaceId}/documents
Get a list of documents.
getContentmanagementWorkspaceDocuments 6 params → 200400401403404408409413
GET
/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}
Get a workspace member
getContentmanagementWorkspaceMember 3 params → 200400401403404408409413
PUT
/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}
Add a member to a workspace
putContentmanagementWorkspaceMember 3 params → 200400401403404408409413
DELETE
/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}
Delete a member from a workspace
deleteContentmanagementWorkspaceMember 2 params → default400401403404408409413
GET
/api/v2/contentmanagement/workspaces/{workspaceId}/members
Get a list workspace members
getContentmanagementWorkspaceMembers 4 params → 200400401403404408409413
GET
/api/v2/contentmanagement/workspaces/{workspaceId}
Get a workspace.
getContentmanagementWorkspace 2 params → 200400401403404408409413
PUT
/api/v2/contentmanagement/workspaces/{workspaceId}
Update a workspace
putContentmanagementWorkspace 2 params → 200400401403404408409413
DELETE
/api/v2/contentmanagement/workspaces/{workspaceId}
Delete a workspace
deleteContentmanagementWorkspace 2 params → 202400401403404408409413
GET
/api/v2/contentmanagement/workspaces
Get a list of workspaces.
getContentmanagementWorkspaces 4 params → 200400401403404408409413
POST
/api/v2/contentmanagement/workspaces
Create a group workspace
postContentmanagementWorkspaces 1 param → 200400401403404408409413

Schemas 90

The contract defines 90 schemas that model the data the API accepts and returns. The most detailed are User (39 properties), Document (31 properties), Group (17 properties), LocationDefinition (16 properties). Each schema is shown below with its type and property counts.

Team
object
8 properties 1 required
WorkPlanBidRanks
object
4 properties
AddressableEntityRef
object
2 properties
ResourcePermissionPolicy
object
11 properties
WritableDivision
object
3 properties
WorkspaceCreate
object
3 properties 1 required
MemberEntity
object
1 property
UserStations
object
4 properties
OAuthLastTokenIssued
object
1 property
MediaSummary
object
2 properties
LocationAddressVerificationDetails
object
4 properties
CommandStatus
object
8 properties
Geolocation
object
11 properties
ReplaceResponse
object
6 properties
UserRoutingLanguage
object
Represents an organization language assigned to a user. When assigning to a user specify the organization language id as the id.
6 properties
Usage
object
1 property
WorkspaceEntityListing
object
10 properties
QueryRequest
object
8 properties
User
object
39 properties 1 required
MediaSummaryDetail
object
2 properties
Biography
object
5 properties
Document
object
31 properties
DocumentAttribute
object
2 properties
DownloadResponse
object
7 properties
LockInfo
object
4 properties
SharedResponse
object
5 properties
Workspace
object
12 properties 1 required
ResourceConditionNode
object
5 properties
DomainEntityListingQueryResult
object
10 properties
WorkspaceMember
object
9 properties 1 required
DocumentEntityListing
object
10 properties
DomainEntityRef
object
3 properties
ReplaceRequest
object
3 properties
TagValue
object
5 properties 1 required
SecurityProfileEntityListing
object
10 properties
DomainRole
object
2 properties
UserRoutingSkill
object
Represents an organization skill assigned to a user. When assigning to a user specify the organization skill id as the id.
6 properties
ContentFilterItem
object
4 properties
FacetStatistics
object
7 properties
SortItem
object
2 properties
PresenceDefinition
object
3 properties
FacetKeyAttribute
object
3 properties
Detail
object
4 properties
UserAuthorization
object
4 properties
CreateShareRequestMember
object
2 properties
OutOfOffice
object
8 properties
UserPresence
object
10 properties
LocationEmergencyNumber
object
3 properties
EmployerInfo
object
4 properties
RoutingStatus
object
3 properties
ResourceConditionValue
object
2 properties
SecurityProfile
object
4 properties
Share
object
11 properties
QueryFacetInfo
object
2 properties
WorkspaceMemberEntityListing
object
10 properties
Limit
object
3 properties
FacetTerm
object
6 properties
Chat
object
1 property
GroupContact
object
5 properties 3 required
Contact
object
7 properties
LocationDefinition
object
16 properties
WorkspaceSummary
object
2 properties
CommandStatusEntityListing
object
10 properties
CreateShareResponse
object
11 properties
DomainEntity
object
3 properties
UserConversationSummary
object
8 properties
Image
object
2 properties
Education
object
5 properties
SharedEntity
object
1 property
ErrorBody
object
11 properties
LocationImage
object
2 properties
Division
object
3 properties
Attribute
object
9 properties 1 required
AttributeFilterItem
object
3 properties
TagQueryRequest
object
3 properties
UserStation
object
8 properties
UsageItem
object
3 properties
CreateShareRequest
object
5 properties 2 required
Group
object
17 properties 4 required
Location
object
5 properties
QueryResult
object
4 properties
TermAttribute
object
3 properties
QueryResults
object
2 properties
FacetEntry
object
8 properties
ShareEntityListing
object
10 properties
DocumentUpdate
object
9 properties 1 required
LocationAddress
object
7 properties
DocumentUpload
object
4 properties 2 required
DocumentThumbnail
object
4 properties
TagValueEntityListing
object
10 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

genesys-content-management-api-openapi.yml Raw ↑

Other APIs Genesys publishes across the network.

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Genesys Audit API
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Genesys Billing API
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#Content Management
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API Details
ID
genesys:genesys-content-management-api
Base URL
https://api.mypurecloud.com
Docs
https://developer.genesys.cloud/platform/api/
Provider
Genesys
APIs.io →  GitHub →
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