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Chatwoot Canned Responses API

Application API - manage saved reply templates.

Chatwoot Canned Responses API is one of 17 APIs that Chatwoot publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Canned Responses. The published artifact set on APIs.io includes an OpenAPI specification and an API reference.

This API exposes 4 operations across 2 paths, and defines 1 schema. It is described by OpenAPI 3.0.1, at version 1.0.

Requests are made against a single base URL, https://app.chatwoot.com.

4 operations 2 paths 1 schemas 1 DELETE1 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.1
API Version
1.0
Base URL
https://app.chatwoot.com/api/v1/accounts/{account_id}
Authentication
API Key, API Key
Terms of Service
Resource Areas
1

Authentication & Security 2

Chatwoot Canned Responses API declares 2 security schemes for authenticating requests. An API key is passed in the header as api_access_token (userApiKey). An API key is passed in the header as api_access_token (platformAppApiKey). By default, every request must be authenticated.

  • userApiKey — Application and Client access token passed in the apiaccesstoken HTTP header. For the Application API this is an agent/user access token; Client API requests a…
  • platformAppApiKey — Platform App access token passed in the apiaccesstoken HTTP header. Created by a super-admin from the Chatwoot installation's Platform Apps area and required f…

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 1 DELETE, 1 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Canned Responses 4

Application API - manage saved reply templates.

GET
/api/v1/accounts/{account_id}/canned_responses
List canned responses.
listCannedResponses 1 param → 200
POST
/api/v1/accounts/{account_id}/canned_responses
Create a canned response.
createCannedResponse 1 param body → 200
PATCH
/api/v1/accounts/{account_id}/canned_responses/{id}
Update a canned response.
updateCannedResponse 2 params → 200
DELETE
/api/v1/accounts/{account_id}/canned_responses/{id}
Delete a canned response.
deleteCannedResponse 2 params → 200

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is CannedResponse (2 properties). Each schema is shown below with its type and property counts.

CannedResponse
object
2 properties 2 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

chatwoot-com-canned-responses-api-openapi.yml Raw ↑

Other APIs Chatwoot publishes across the network.

Chatwoot Agents API
Chatwoot Automation Rules API
Chatwoot Client Contacts API
Chatwoot Client Conversations API
Chatwoot Client Messages API
Chatwoot Contacts API
Chatwoot Conversations API
Chatwoot Custom Attributes API
Chatwoot Inboxes API
Chatwoot Labels API
Chatwoot Messages API
Chatwoot Platform Accounts API