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Chatwoot Agents API

Application API - manage account agents.

Chatwoot Agents API is one of 17 APIs that Chatwoot publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Agents. The published artifact set on APIs.io includes an OpenAPI specification and an API reference.

This API exposes 4 operations across 2 paths, and defines 3 schemas. It is described by OpenAPI 3.0.1, at version 1.0.

Requests are made against a single base URL, https://app.chatwoot.com.

4 operations 2 paths 3 schemas 1 DELETE1 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.1
API Version
1.0
Base URL
https://app.chatwoot.com/api/v1/accounts/{account_id}
Authentication
API Key, API Key
Terms of Service
Resource Areas
1

Authentication & Security 2

Chatwoot Agents API declares 2 security schemes for authenticating requests. An API key is passed in the header as api_access_token (userApiKey). An API key is passed in the header as api_access_token (platformAppApiKey). By default, every request must be authenticated.

  • userApiKey — Application and Client access token passed in the apiaccesstoken HTTP header. For the Application API this is an agent/user access token; Client API requests a…
  • platformAppApiKey — Platform App access token passed in the apiaccesstoken HTTP header. Created by a super-admin from the Chatwoot installation's Platform Apps area and required f…

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 1 DELETE, 1 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Agents 4

Application API - manage account agents.

GET
/api/v1/accounts/{account_id}/agents
List agents in an account.
listAgents 1 param → 200
POST
/api/v1/accounts/{account_id}/agents
Add a new agent to the account.
addAgent 1 param body → 200
PATCH
/api/v1/accounts/{account_id}/agents/{id}
Update an agent's role or availability.
updateAgent 2 params body → 200
DELETE
/api/v1/accounts/{account_id}/agents/{id}
Remove an agent from the account.
deleteAgent 2 params → 200

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are Agent (6 properties), AgentCreate (2 properties), AgentUpdate (2 properties). Each schema is shown below with its type and property counts.

AgentUpdate
object
2 properties
Agent
object
6 properties
AgentCreate
object
2 properties 2 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

chatwoot-com-agents-api-openapi.yml Raw ↑

Other APIs Chatwoot publishes across the network.

Chatwoot Automation Rules API
Chatwoot Canned Responses API
Chatwoot Client Contacts API
Chatwoot Client Conversations API
Chatwoot Client Messages API
Chatwoot Contacts API
Chatwoot Conversations API
Chatwoot Custom Attributes API
Chatwoot Inboxes API
Chatwoot Labels API
Chatwoot Messages API
Chatwoot Platform Accounts API