Webex Features: Customer Assist API
The Features: Customer Assist API from Webex — 7 operation(s) for features: customer assist.
Webex Features: Customer Assist API is one of 193 APIs that Webex publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Features: Customer Assist. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.
This API exposes 12 operations across 7 paths, and defines 14 schemas. It is described by OpenAPI 3.2.0, at version 1.0.0.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 3
Webex Features: Customer Assist API declares
3 security schemes
for authenticating requests.
It supports OAuth 2.0 (oauth2) using the authorizationCode flow.
It accepts HTTP bearer tokens (JWT) (bearer-key).
It accepts HTTP bearer tokens (JWT) (bearerAuth).
bearer-key— e.g. Bearer YOURAUTHORIZATIONTOKENbearerAuth— e.g. Bearer YOURAUTHORIZATIONTOKEN
Paths & Operations 12
Across 7 paths, the API surfaces 12 operations — 1 DELETE, 6 GET, 2 POST, 3 PUT. Each is listed below with its method, path, parameters, and response codes.
Schemas 14
The contract defines 14 schemas that model the data the API accepts and returns. The most detailed are GetAvailableAgentsCallQueueObject (8 properties), QueueObjectWithDefaultEnabled (7 properties), QueueObject (6 properties), UpdateWrapUpReasonPayload (6 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Webex 12
Other APIs Webex publishes across the network.
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