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Webex AI Feature API

The AI Feature API from Webex — 6 operation(s) for ai feature.

Webex AI Feature API is one of 178 APIs that Webex publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include AI Feature. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 8 operations across 6 paths, and defines 21 schemas. It is described by OpenAPI 3.0.0, at version 1.0.0.

8 operations 6 paths 21 schemas 1 DELETE4 GET1 PATCH2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
1.0.0
Authentication
OAuth 2.0, HTTP Bearer, OAuth 2.0
Resource Areas
1

Authentication & Security 3

Webex AI Feature API declares 3 security schemes for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow. It accepts HTTP bearer tokens (JWT) (bearer-key). It supports OAuth 2.0 (bearerAuth) using the authorizationCode flow, exposing 1 scope.

  • bearer-key — e.g. Bearer YOURAUTHORIZATIONTOKEN
  • bearerAuth — OAuth 2.0 Bearer token authentication

Paths & Operations 8

Across 6 paths, the API surfaces 8 operations — 1 DELETE, 4 GET, 1 PATCH, 2 POST. Each is listed below with its method, path, parameters, and response codes.

AI Feature 8
POST
/organization/{orgid}/ai-feature/auto-csat/question
Create a new Question mapped to AutoCSAT
createConfigAutoCSATQuestion2 1 param body → 201400401403409429500
POST
/organization/{orgid}/ai-feature/auto-csat/question/bulk
Bulk save Question mapped to AutoCSAT
saveAllConfigAutoCSATQuestion2 1 param body → 207400401403409429500
GET
/organization/{orgid}/ai-feature/auto-csat/question/{id}
Get specific Question mapped to AutoCSAT by ID
getConfigAutoCSATQuestion2 2 params → 200401403404429500
DELETE
/organization/{orgid}/ai-feature/auto-csat/question/{id}
Delete specific Question mapped to AutoCSAT by ID
deleteConfigAutoCSATQuestion2 2 params → 204401403404412429500
GET
/organization/{orgid}/ai-feature/{id}
Get specific AI Feature resource by ID
getConfigAiFeature 2 params → 200401403404429500
PATCH
/organization/{orgid}/ai-feature/{id}
Partially update AI Feature resource by ID
patchConfigAiFeature 2 params body → 200400401403404429500
GET
/organization/{orgid}/v2/ai-feature
List AI Feature resource(s)
getAllConfigWithPagedMetaDataAiFeature 5 params → 200401403404429500
GET
/organization/{orgid}/v2/ai-feature/auto-csat/question
List Question mapped to AutoCSAT(s)
getAllConfigWithMetaDataAutoCSATQuestion2 5 params → 200401403404429500

Schemas 21

The contract defines 21 schemas that model the data the API accepts and returns. The most detailed are AiFeatureDTO (15 properties), AutoCSATQuestionDTO (7 properties), MetaDataWithPagingInfo (6 properties), AiGeneratedSummariesDTO (5 properties). Each schema is shown below with its type and property counts.

RealtimeTranscriptsDTO
object
This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.
3 properties 1 required
ApiErrorResponse
object
Response body for an API error.
2 properties
ResponseEnvelopeAutoCSATQuestionDTO
object
2 properties
AiGeneratedSummariesDTO
object
This is applicable/available only when AI Assistant add-on offer/license is added to the organization.
5 properties
AgentWellbeingDTO
object
This is applicable/available only when AI Assistant add-on offer/license is added to the organization.
3 properties 2 required
BulkResponseItemDTO
object
5 properties
AutoCSATQuestionDTO
object
7 properties 2 required
OperationError
object
An error message providing details about the operation failure.
1 property
SentimentAnalysisDTO
object
This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.
2 properties 1 required
AiFeatureDTO
object
15 properties
ErrorDetails
object
Details of an error.
2 properties
CoachingInsightsDTO
object
This is applicable/available only when AI Quality Management add-on offer/license is added to the organization.
1 property 1 required
BulkResponseDTO
object
1 property
EvaluationsAnalyticsDTO
object
This is applicable/available only when AI Quality Management add-on offer/license is added to the organization.
1 property 1 required
MetaDataWithPagingInfo
object
Metadata of response with paging information
6 properties
PredictedWaitTimeDTO
object
AI wait time feature configuration
2 properties 1 required
BulkRequestItemDTOAutoCSATQuestionDTO
object
List of items in the bulk request.
3 properties
SuggestedResponsesDTO
object
This is applicable/available only when AI Assistant add-on offer/license is added to the organization.
1 property 1 required
BulkRequestDTOAutoCSATQuestionDTO
object
1 property
PersonalizedAIRoutingDTO
object
3 properties
AiAutoCSATDTO
object
This is applicable/available when either AI Assistant/AI Quality Management add-on offer/license is added to the organization.
4 properties 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

webex-ai-feature-api-openapi.yml Raw ↑

Other APIs Webex publishes across the network.

Webex Address Book API
Webex Admin Audit Events API
Webex Agent Personal Greeting Files API
Webex Agent Summaries API
Webex Agent Wellbeing API
Webex Agents API
Webex API - Domain Management API
Webex Archive Users API
Webex Attachment Actions API
Webex Audio Files API
Webex Authorizations API
Webex Auto CSAT API