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Webex Call Monitoring API

The Call Monitoring API from Webex — 7 operation(s) for call monitoring.

Webex Call Monitoring API is one of 178 APIs that Webex publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Call Monitoring. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 7 operations across 7 paths, and defines 1 schema. It is described by OpenAPI 3.0.0, at version 1.0.0.

7 operations 7 paths 1 schemas 1 DELETE1 GET5 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
1.0.0
Authentication
OAuth 2.0, HTTP Bearer, OAuth 2.0
Resource Areas
1

Authentication & Security 3

Webex Call Monitoring API declares 3 security schemes for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow. It accepts HTTP bearer tokens (JWT) (bearer-key). It supports OAuth 2.0 (bearerAuth) using the authorizationCode flow, exposing 1 scope.

  • bearer-key — e.g. Bearer YOURAUTHORIZATIONTOKEN
  • bearerAuth — OAuth 2.0 Bearer token authentication

Paths & Operations 7

Across 7 paths, the API surfaces 7 operations — 1 DELETE, 1 GET, 5 POST. Each is listed below with its method, path, parameters, and response codes.

Call Monitoring 7
POST
/v1/monitor
Create Monitoring Request
createMonitoringRequest body → 202401403412500503
POST
/v1/monitor/{taskId}/bargeIn
BargeIn Request
bargeInRoute 1 param → 202401403412500503
POST
/v1/monitor/{taskId}/end
End Monitoring Request
endActiveMonitoringRoute 1 param → 202401403412500503
POST
/v1/monitor/{taskId}/hold
Hold Monitoring Request
supervisorHoldMonitoringRoute 1 param → 202401403412500503
POST
/v1/monitor/{taskId}/unhold
Unhold Monitoring Request
supervisorUnHoldMonitoringRoute 1 param → 202401403412500503
GET
/v1/monitor/sessions
Fetch Monitoring Sessions
fetchMonitoringSessionsRoute → 202401403412500503
DELETE
/v1/monitor/{requestId}
Delete Monitoring Request
deleteMonitoringRequestRoute 1 param → 202401403412500503

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is CallMonitoringRequest (9 properties). Each schema is shown below with its type and property counts.

CallMonitoringRequest
object
9 properties 2 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

webex-call-monitoring-api-openapi.yml Raw ↑

Other APIs Webex publishes across the network.

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Webex Admin Audit Events API
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Webex Agent Summaries API
Webex Agent Wellbeing API
Webex Agents API
Webex AI Feature API
Webex API - Domain Management API
Webex Archive Users API
Webex Attachment Actions API
Webex Audio Files API
Webex Authorizations API