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Webex

Webex AI Receptionist API

APIs for retrieving AI Receptionist sessions and conversational transcripts. Restricted to organization Full Administrators (CI role `id_full_admin`).

Documentation Provider Profile APIs.io OpenAPI GitHub

Webex AI Receptionist API is one of 193 APIs that Webex publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include AI Receptionist. The published artifact set on APIs.io includes an OpenAPI specification.

This API exposes 28 operations across 17 paths, and defines 60 schemas. It is described by OpenAPI 3.2.0, at version 1.0.0.

28 operations 17 paths 60 schemas 4 DELETE12 GET8 POST4 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0.0
Authentication
OAuth 2.0, HTTP Bearer, HTTP Bearer
Resource Areas
1

Authentication & Security 3

Webex AI Receptionist API declares 3 security schemes for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow. It accepts HTTP bearer tokens (JWT) (bearer-key). It accepts HTTP bearer tokens (JWT) (bearerAuth).

  • bearer-key — e.g. Bearer YOURAUTHORIZATIONTOKEN
  • bearerAuth — e.g. Bearer YOURAUTHORIZATIONTOKEN

Paths & Operations 28

Across 17 paths, the API surfaces 28 operations — 4 DELETE, 12 GET, 8 POST, 4 PUT. Each is listed below with its method, path, parameters, and response codes.

AI Receptionist 28

APIs for retrieving AI Receptionist sessions and conversational transcripts. Restricted to organization Full Administrators (CI role idfulladmin).

GET
/telephony/config/aiReceptionists
List AI Receptionists
listAiReceptionists 6 params → 200400401403404405409410
POST
/telephony/config/aiReceptionists/actions/validateCountry/invoke
Validate Country for AI Receptionist
validateAiReceptionistCountry 1 param body → 204400401403404405409410
GET
/telephony/config/aiReceptionists/templates
List AI Receptionist Templates
listAiReceptionistTemplates 1 param → 200400401403404405409410
GET
/telephony/config/aiReceptionists/templates/{templateId}
Get AI Receptionist Template Details
getAiReceptionistTemplate 2 params → 200400401403404405409410
POST
/telephony/config/locations/{locationId}/aiReceptionists/actions/validate/invoke
Validate AI Receptionist
validateAiReceptionist 2 params body → 204400401403404405409410
GET
/telephony/config/locations/{locationId}/aiReceptionists/availableNumbers
List Available Numbers for AI Receptionist
listAiReceptionistAvailableNumbers 5 params → 200400401403404405409410
POST
/telephony/config/locations/{locationId}/aiReceptionists
Create an AI Receptionist
createAiReceptionist 2 params body → 201400401403404405409410
GET
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}
Get AI Receptionist Details
getAiReceptionist 3 params → 200400401403404405409410
PUT
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}
Update an AI Receptionist
updateAiReceptionist 3 params body → 204400401403404405409410
DELETE
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}
Delete an AI Receptionist
deleteAiReceptionist 3 params → 204400401403404405409410
GET
/telephony/config/locations/{locationId}/aiReceptionists/voices
Get AI Receptionist Voices
getAiReceptionistVoices 2 params → 200400401403404405409410
GET
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents
List AI Receptionist Intents
listAiReceptionistIntents 3 params → 200400401403404405409410
POST
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents
Create AI Receptionist Intent
createAiReceptionistIntent 3 params body → 201400401403404405409410
GET
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents/{intentId}
Get AI Receptionist Intent
getAiReceptionistIntent 4 params → 200400401403404405409410
PUT
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents/{intentId}
Modify AI Receptionist Intent
modifyAiReceptionistIntent 4 params body → 204400401403404405409410
DELETE
/telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents/{intentId}
Delete AI Receptionist Intent
deleteAiReceptionistIntent 4 params → 204400401403404405409410
GET
/telephony/config/knowledgeBases
List Knowledge Bases
listKnowledgeBases 4 params → 200400401403404405409410
POST
/telephony/config/knowledgeBases
Create a Knowledge Base
createKnowledgeBase 1 param body → 201400401403404405409410
GET
/telephony/config/knowledgeBases/{knowledgeBaseId}
Get Knowledge Base Details
getKnowledgeBase 2 params → 200400401403404405409410
PUT
/telephony/config/knowledgeBases/{knowledgeBaseId}
Modify a Knowledge Base
updateKnowledgeBase 2 params body → 204400401403404405409410
DELETE
/telephony/config/knowledgeBases/{knowledgeBaseId}
Delete a Knowledge Base
deleteKnowledgeBase 2 params → 204400401403404405409410
GET
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents
List Knowledge Base Documents
listKnowledgeBaseDocuments 4 params → 200400401403404405409410
POST
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents
Create Knowledge Base Document
createKnowledgeBaseDocument 2 params body → 201400401403404500
POST
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents/actions/upload/invoke
Upload Knowledge Base Document
uploadKnowledgeBaseDocument 2 params body → 201400401403404405409410
GET
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId}
Get Knowledge Base Document Details
getKnowledgeBaseDocument 3 params → 200400401403404500
PUT
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId}
Modify Knowledge Base Document
updateKnowledgeBaseDocument 3 params body → 204400401403404500
DELETE
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId}
Delete Knowledge Base Document
deleteKnowledgeBaseDocument 3 params → 204400401403404405409410
POST
/telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId}/actions/download/invoke
Download Knowledge Base Document
downloadKnowledgeBaseDocument 3 params → 200400401403404405409410

Schemas 60

The contract defines 60 schemas that model the data the API accepts and returns. The most detailed are AiReceptionistResponse (13 properties), KnowledgeBaseDocumentDetails (11 properties), UpdateAiReceptionistRequest (9 properties), KnowledgeBaseSummary (9 properties). Each schema is shown below with its type and property counts.

AiReceptionistVoicesResponse
object
1 property 1 required
AudioFile
object
5 properties
ValidateAiReceptionistRequest
object
1 property 1 required
UpdateAiGuidelines
object
3 properties
AiReceptionistTemplate
object
6 properties 3 required
Voice
object
5 properties 5 required
AiVoice
object
4 properties
AiReceptionist
object
7 properties 3 required
CreateAiReceptionistRequest
object
8 properties 4 required
CreateKnowledgeBaseDocumentResponse
object
1 property 1 required
CreateAiVoice
object
4 properties 4 required
UpdateKnowledgeBaseDocumentRequest
object
2 properties
CreateKnowledgeBaseDocumentRequest
object
2 properties 2 required
IntentTransferTo
object
4 properties 1 required
UpdateAiVoice
object
4 properties
UploadKnowledgeBaseDocumentRequest
object
1 property 1 required
CreateAiReceptionistResponse
object
1 property 1 required
CreateAiGuidelines
object
3 properties 1 required
AiReceptionistIntent
object
3 properties 3 required
KnowledgeBaseMappedBot
object
4 properties 4 required
AiAgent
object
5 properties
AvailableNumbersListResponse
object
1 property
UploadKnowledgeBaseDocumentResponse
object
1 property 1 required
AiReceptionistTemplateListResponse
object
2 properties 1 required
IntentTransferToDetails
object
Transfer destination details for the intent.
4 properties 1 required
DefaultAction
object
5 properties 1 required
KnowledgeBaseDocument
object
A knowledge base document retrieved during tool execution.
4 properties
CreateKnowledgeBaseRequest
object
2 properties 1 required
AiReceptionistListResponse
object
1 property
AiGuidelines
object
3 properties
ModifyAiReceptionistIntentRequest
object
3 properties
KnowledgeBaseDocumentDetails
object
11 properties 9 required
TransparencySettings
object
3 properties 1 required
UpdateAiReceptionistRequest
object
9 properties
AiReceptionistLocation
object
2 properties 2 required
CreateAiReceptionistIntentResponse
object
1 property 1 required
KnowledgeBaseDocumentListResponse
object
1 property
CreateAiReceptionistIntentRequest
object
3 properties 3 required
AiEngine
object
2 properties 2 required
DirectLineCallerIdName
object
2 properties 1 required
UpdateAiAgent
object
4 properties
UpdateDefaultAction
object
5 properties
AiReceptionistIntentDetails
object
4 properties 4 required
CreateDefaultAction
object
5 properties 1 required
IntentTransferToRequest
object
Transfer destination configuration for the intent.
3 properties 1 required
CreateKnowledgeBaseResponse
object
1 property 1 required
UpdateAlternateNumber
object
2 properties
AiReceptionistIntentListResponse
object
1 property
AiReceptionistResponse
object
13 properties 4 required
UpdateKnowledgeBaseRequest
object
2 properties
TransparencySettingsResponse
object
2 properties 1 required
CreateAiAgent
object
4 properties 3 required
KnowledgeBaseDetails
object
9 properties 7 required
ValidateCountryRequest
object
2 properties 1 required
AlternateNumber
object
3 properties
AvailableNumber
object
6 properties 6 required
KnowledgeBaseSummary
object
9 properties 7 required
KnowledgeBaseListResponse
object
1 property
AiReceptionistTemplateSummary
object
2 properties 2 required
TransferTo
object
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

webex-ai-receptionist-api-openapi.yml Raw ↑

Other APIs Webex publishes across the network.

Webex Address Book API
AE Profile APIs.io
Webex Admin Audit Events API
AE Profile APIs.io
Webex Agent Personal Greeting Files API
AE Profile APIs.io
Webex Agent Summaries API
AE Profile APIs.io
Webex Agent Wellbeing API
AE Profile APIs.io
Webex Agents API
AE Profile APIs.io
Webex AI Feature API
AE Profile APIs.io
Webex API - Domain Management API
AE Profile APIs.io
Webex Archive Users API
AE Profile APIs.io
Webex Attachment Actions API
AE Profile APIs.io
Webex Audio Files API
AE Profile APIs.io
Webex Authorizations API
AE Profile APIs.io
#AI Receptionist
← Back to W APIs
API Details
ID
webex:webex-ai-receptionist-api
Docs
https://developer.webex.com/docs/messaging
Provider
Webex
APIs.io →  GitHub →
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This is an independent, third-party profile of Webex AI Receptionist API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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