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Salesforce Knowledge Management Articles API

Knowledge article management operations

Salesforce Knowledge Management Articles API is one of 5 APIs that Salesforce Knowledge Management publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Articles. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and authentication docs.

This API exposes 8 operations across 7 paths, and defines 10 schemas. It is described by OpenAPI 3.1.0, at version 59.0.0.

Requests are made against a single base URL, https://{instance}.salesforce.com/services/data/v59.0.

8 operations 7 paths 10 schemas 1 DELETE4 GET1 PATCH2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
59.0.0
Base URL
https://yourInstance.salesforce.com/services/data/v59.0/support
Authentication
OAuth 2.0, HTTP Bearer
Terms of Service
Resource Areas
1

Authentication & Security 2

Salesforce Knowledge Management Articles API declares 2 security schemes for authenticating requests. It supports OAuth 2.0 (oauth2) using the authorizationCode flow, exposing 2 scopes. It accepts HTTP bearer tokens (JWT) (bearerAuth). By default, every request must be authenticated.

Paths & Operations 8

Across 7 paths, the API surfaces 8 operations — 1 DELETE, 4 GET, 1 PATCH, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Articles 8

Knowledge article management operations

GET
/sobjects/KnowledgeArticle
List Knowledge Articles
listKnowledgeArticles 2 params → 200401
GET
/sobjects/KnowledgeArticle/{articleId}
Get Knowledge Article
getKnowledgeArticle 1 param → 200404
GET
/support/knowledgeArticles
Search Knowledge Articles
searchKnowledgeArticles 7 params → 200400
GET
/support/knowledgeArticles/{articleId}
Get Knowledge Article Detail
getKnowledgeArticleDetail 2 params → 200404
POST
/sobjects/KnowledgeArticleVersion
Create Knowledge Article
createKnowledgeArticle body → 201400
PATCH
/sobjects/KnowledgeArticleVersion/{versionId}
Update Knowledge Article
updateKnowledgeArticle 1 param body → 204400404
DELETE
/sobjects/KnowledgeArticleVersion/{versionId}
Delete Knowledge Article
deleteKnowledgeArticle 1 param → 204404
POST
/actions/standard/publishKnowledgeArticles
Publish Knowledge Articles
publishKnowledgeArticles body → 200400

Schemas 10

The contract defines 10 schemas that model the data the API accepts and returns. The most detailed are KnowledgeArticle (11 properties), KnowledgeArticleSummary (9 properties), KnowledgeArticleDetail (9 properties), KnowledgeArticleListResponse (4 properties). Each schema is shown below with its type and property counts.

CreateResponse
object
3 properties
PublishArticlesResponse
object
2 properties
KnowledgeArticleInput
object
4 properties 1 required
KnowledgeArticleUpdateInput
object
3 properties
KnowledgeArticleSearchResponse
object
3 properties
PublishArticlesInput
object
1 property
KnowledgeArticle
object
11 properties
KnowledgeArticleListResponse
object
4 properties
KnowledgeArticleDetail
object
9 properties
KnowledgeArticleSummary
object
9 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

salesforce-knowledge-management-articles-api-openapi.yml Raw ↑

Other APIs Salesforce Knowledge Management publishes across the network.

Salesforce Knowledge SOAP API
Salesforce Knowledge Management Categories API
Salesforce Knowledge Management Search API
Salesforce Knowledge Management Suggestions API
Where this information came from

This is an independent, third-party profile of Salesforce Knowledge Management Articles API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

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