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RingCentral Insights API

Conversational AI insight APIs

RingCentral Insights API is one of 88 APIs that RingCentral publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Insights. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 1 operation across 1 path, and defines 19 schemas. It is described by OpenAPI 3.0.3, at version 1.0.58-20240529-47eda8bd.

Requests are made against 4 base URLs: https://platform.ringcentral.com, https://media.ringcentral.com, https://platform.devtest.ringcentral.com, https://platform.devtest.ringcentral.com.

1 operations 1 paths 19 schemas 1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.3
API Version
1.0.58-20240529-47eda8bd
Servers
https://platform.ringcentral.com
https://media.ringcentral.com
https://platform.devtest.ringcentral.com
https://platform.devtest.ringcentral.com
Authentication
OAuth 2.0
Terms of Service
Resource Areas
1

Authentication & Security 1

RingCentral Insights API declares 1 security scheme for authenticating requests. It supports OAuth 2.0 (OAuth2) using the authorizationCode flow. By default, every request must be authenticated.

Paths & Operations 1

Across 1 path, the API surfaces 1 operation — 1 POST. Each is listed below with its method, path, parameters, and response codes.

Insights 1

Conversational AI insight APIs

POST
/ai/insights/v1/async/analyze-interaction
Interaction Analytics
caiAnalyzeInteraction 1 param body → 202400

Schemas 19

The contract defines 19 schemas that model the data the API accepts and returns. The most detailed are ConversationalInsightsUnitValues (11 properties), UtteranceInsightsObject (7 properties), WordTimingsUnit (3 properties), CaiErrorCodeResponse (3 properties). Each schema is shown below with its type and property counts.

InteractionObject
object
3 properties
UtteranceInsightsUnit
object
3 properties 2 required
InsightsEnum
string
CaiErrorCodeResponse
object
3 properties 2 required
UtteranceInsightsObject
object
7 properties 3 required
SpeakerInsightsUnit
object
2 properties 2 required
SpeakerInsightsValuesItems
object
2 properties 2 required
CaiAsyncApiResponse
object
1 property
ContentInput
object
1 property
DiarizeInput
SpeechContextPhrasesInput
object
1 property 1 required
CaiErrorResponse
object
1 property
WordTimingsUnit
object
3 properties
SpeakerInsightsObject
object
2 properties
ConversationalInsightsUnitValues
object
11 properties 3 required
ConversationalInsightsUnit
object
2 properties 2 required
AudioInput
2 required
InteractionInput
InteractionApiResponse
object
2 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

ringcentral-insights-api-openapi.yml Raw ↑

Other APIs RingCentral publishes across the network.

RingCentral SMS API
RingCentral Team Messaging API
RingCentral Video API
RingCentral Fax API
RingCentral Data API
RingCentral Audio and Video AI API
RingCentral Call Log API
RingCentral Call Analytics API
RingCentral Presence API
RingCentral Voicemail API
RingCentral Provisioning API
RingCentral Webhooks and Subscriptions API