Help Scout Webhooks API
Subscribe to Help Scout events (convo.created, convo.assigned, convo.tag, customer.created, rating.received) for downstream automation. Webhooks include HMAC signatures for verification.
Help Scout Webhooks API is one of 17 APIs that Help Scout publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.
Tagged areas include Webhook and Event. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, and an AsyncAPI specification.
This API exposes 2 operations across 1 path, and defines 1 schema. It is described by OpenAPI 3.2.0, at version 2.0.
Requests are made against a single base URL, https://api.helpscout.net/v2.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 1
Help Scout Webhooks API declares
1 security scheme
for authenticating requests.
It supports OAuth 2.0 (oauth2) using the clientCredentials flow.
By default, every request must be authenticated.
Paths & Operations 2
Across 1 path, the API surfaces 2 operations — 1 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.
Schemas 1
The contract defines 1 schema that model the data the API accepts and returns. The most detailed is Webhook (3 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Help Scout 12
Other APIs Help Scout publishes across the network.
This is an independent, third-party profile of Help Scout Webhooks API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
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