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Help Scout Conversations API

The Conversations API from Help Scout — 2 operation(s) for conversations.

Help Scout Conversations API is one of 25 APIs that Help Scout publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Conversations. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 5 operations across 2 paths, and defines 1 schema. It is described by OpenAPI 3.1.0, at version 2.0.

Requests are made against a single base URL, https://api.helpscout.net/v2.

5 operations 2 paths 1 schemas 1 DELETE2 GET1 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
2.0
Server
https://api.helpscout.net/v2
Authentication
OAuth 2.0
Resource Areas
1

Authentication & Security 1

Help Scout Conversations API declares 1 security scheme for authenticating requests. It supports OAuth 2.0 (oauth2) using the clientCredentials flow. By default, every request must be authenticated.

Paths & Operations 5

Across 2 paths, the API surfaces 5 operations — 1 DELETE, 2 GET, 1 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Conversations 5
GET
/conversations
List conversations
listConversations 2 params → 200
POST
/conversations
Create conversation
createConversation body → 201
GET
/conversations/{id}
Get conversation
getConversation 1 param → 200
PATCH
/conversations/{id}
Update conversation
updateConversation 1 param body → 204
DELETE
/conversations/{id}
Delete conversation
deleteConversation 1 param → 204

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is Conversation (5 properties). Each schema is shown below with its type and property counts.

Conversation
object
5 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

helpscout-conversations-api-openapi.yml Raw ↑

Other APIs Help Scout publishes across the network.

Help Scout Threads API
Help Scout Customers API
Help Scout Mailboxes API
Help Scout Users API
Help Scout Teams API
Help Scout Tags API
Help Scout Workflows API
Help Scout Custom Fields API
Help Scout Attachments API
Help Scout Ratings API
Help Scout Reports API
Help Scout Webhooks API