Gladly Teams API
A **Team** represents a group of Agents. They may handle particular **Inboxes** or types of work within Gladly.
Gladly Teams API is one of 28 APIs that Gladly publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
This API exposes 10 JSON Schema definitions.
Tagged areas include Team. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, a JSON-LD context, and 10 JSON Schemas.
This API exposes 2 operations across 2 paths. It is described by OpenAPI 3.0.1, at version 1.0.
Requests are made against 2 base URLs: https://{organization}.gladly.com/api/v1, https://{organization}.gladly.qa/api/v1.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 2
Gladly Teams API declares
2 security schemes
for authenticating requests.
It accepts HTTP basic authentication (BasicAuth).
It accepts HTTP basic authentication (basicAuth).
By default, every request must be authenticated.
BasicAuth— Gladly API uses token-based Basic Authentication. API tokens are associated with designated Gladly users. To create and use an API token, your user must have t…basicAuth— HTTP Basic auth — username is the API user email; password is the API token. Requires the "API User" permission.
Paths & Operations 2
Across 2 paths, the API surfaces 2 operations — 2 GET. Each is listed below with its method, path, parameters, and response codes.
A Team represents a group of Agents. They may handle particular Inboxes or types of work within Gladly.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Gladly 12
Other APIs Gladly publishes across the network.
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