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Delivery Hero OrdersManagement API

The following sections provide a complete summary of all available endpoints and features connected with the Orders API.Please review the documentation carefully. When selecting an endpoint, note the information on the right-hand side of the screen, which details the following critical elements:- **Request Attributes: Mandatory formatting** for specific attributes (e.g., phone numbers, coordinates, addresses) is outlined here. **Pay close attention to these requirements.**- **Request Examples:** Illustrative examples of successful requests.- **Request Responses:** Examples of successful and failed responses, including common error codes and messages.

Delivery Hero OrdersManagement API is one of 7 APIs that Delivery Hero publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include OrdersManagement. The published artifact set on APIs.io includes an OpenAPI specification, an API reference, and API documentation.

This API exposes 4 operations across 2 paths, and defines 47 schemas. It is described by OpenAPI 3.0.0, at version 1.1.1.

Requests are made against 4 base URLs: https://pandago-api-sandbox.deliveryhero.io/sg/api/v1, https://api-infra-eu-central-1.stg.ondemandrider.net/{country code}/api/v1, https://ondemand-api-glovoapp.deliveryhero.io/{country code}/api/v1, https://ondemand-api-glovoapp.deliveryhero.io/pt/api/v1.

4 operations 2 paths 47 schemas 1 DELETE1 GET1 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
1.1.1
Base URL
https://ondemand-api-glovoapp.deliveryhero.io/
Authentication
API Key
Resource Areas
1

Authentication & Security 1

Delivery Hero OrdersManagement API declares 1 security scheme for authenticating requests. An API key is passed in the header as Authorization (Bearer_Token). By default, every request must be authenticated.

  • Bearer_Token — Provide the access token in the format: Bearer {access-token}. You can obtain the access token from the [Authentication endpoint](tag/Authentication).

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 1 DELETE, 1 GET, 1 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

OrdersManagement 4

The following sections provide a complete summary of all available endpoints and features connected with the Orders API. Please review the documentation carefully. When selecting…

POST
/orders
Create a New Order
1 param body → 201400401404422500
GET
/orders/{order_id}
Get Specific Order
2 params → 200404500
DELETE
/orders/{order_id}
Cancel Specific Order
2 params body → 203204404409500
PUT
/orders/{order_id}
Update Specific Order
2 params body → 200400404405422500

Schemas 47

The contract defines 47 schemas that model the data the API accepts and returns. The most detailed are OrderResponse (29 properties), CreateOrder (18 properties), CreateOrderRequest (16 properties), UpdateOrder (8 properties). Each schema is shown below with its type and property counts.

Cancellation
object
2 properties
PostalCode
string
Vendors in Singapore alone should use this attribute. If an accurate postal code is provided for Singapore orders, vendor does not need to provide address or l…
Source
string
Acceptable Sources: AUTOCANCEL - Cancellation was triggered automatically. CLIENT - Cancellation was requested by the client (vendor). HELPCENTER - Cancellatio…
ExternalDetails
object
References and identifiers from the vendor's own systems. These fields are passed through by ODR and are useful for fraud related computation.
3 properties
OrderStatusHistory
object
2 properties
Price
number
ErrorResponse
object
1 property 1 required
Reason
string
Acceptable Reasons: ADDRESSINCOMPLETEMISSTATED - Customer's address is incomplete OR customer enters incorrect address on purpose in order to be able to procee…
UpdateOrder
object
8 properties
PhoneNumber
string
Phone number in E.164 standard (https://en.wikipedia.org/wiki/E.164) libphonenumber is used for phone number validation
Longitude
number
Timestamp
integer
CreateOrder404ErrorResponse
object
1 property 1 required
CreateOrder
object
18 properties
UpdateOrderRequest
object
4 properties
Sender
object
There are two type of payloads accepted: [PREFERRED] Outlet reference Please provide clientvendorid attribute Unique ID for the Outlet, retrieved from the Outl…
5 properties
PaymentMethod
string
Supported Payment Methods: PAID - Order has been fully paid already and courier will not collect any amount from the end customer CASHONDELIVERY - Courier will…
Driver
object
3 properties
PickupTasks
object
The tasks that you expect the rider to perform at the Pickup Point are located under this heading.
1 property
Product
object
A product included in the order. Products can be nested via the attributes field to represent modifiers, toppings, or other customizations attached to a parent…
4 properties 3 required
Address
string
CancelOrderRequest
object
1 property 1 required
DeliveryTasks
object
The tasks that you expect the rider to perform at the Delivery Point are located under this heading.
2 properties
Street
string
UpdateOrderResponse
CreateOrder400ErrorResponse
object
1 property 1 required
Location
object
4 properties 3 required
CreateOrder422ErrorResponse
object
1 property 1 required
HandoverConfirmationResponse
object
2 properties
ClientVendorID
string
DeliveryTasksResponse
object
The tasks that you expect the rider to perform at the Delivery Point are located under this heading.
2 properties
Description
string
Timeline
object
2 properties
Latitude
number
AgeValidationRequired
boolean
Setting this attribute to true requests age verification of the customer by the rider at the point of delivery. Before enabling this feature, please confirm wi…
CreateOrder500ErrorResponse
object
1 property 1 required
Boolean
boolean
Status
string
Available Statuses: NEW - Order has been created RECEIVED - We've accepted the order and will be assigning it to a courier WAITINGFORTRANSPORT - Assigning orde…
Email
string
Recipient email address (optional)
PackagingResponse
object
2 properties
OrderResponse
object
29 properties 11 required
Contact
object
Please provide: name: Recipient's name. phonenumber: Must include the full country extension code (e.g., +3519XXXXXX for Portugal, +349XXXXXX for Spain). locat…
5 properties 3 required
CreateOrderRequest
object
16 properties 3 required
Packaging
object
Package size and weight information used to assign a rider with the appropriate equipment. See the size categories below for a quick rule of thumb to assign ve…
2 properties
CreateOrderResponse
GetOrderResponse
CreateOrder401ErrorResponse
object
1 property 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

delivery-hero-ordersmanagement-api-openapi.yml Raw ↑

Other APIs Delivery Hero publishes across the network.

Delivery Hero Authentication API
Delivery Hero Callback API
Delivery Hero OrdersEstimation API
Delivery Hero Outlets API
Delivery Hero Proofs API
Delivery Hero RiderPosition API
Where this information came from

This is an independent, third-party profile of Delivery Hero OrdersManagement API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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