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Delivery Hero Callback API

**▶️ READ THIS FIRST ◀️*** Those are NOT actual endpoints. They are callback from ODR to your endpoint* This is used to represent the payload ODR will sent* This is an optional feature and it requires your callback URL to be registered with your ClientID---**Description*** The Callback URL will need to be HTTPS with a valid SSL certificate.* Body posted by this feature is stripped of any Personally Identifiable Information (PII).* Full Order body can be fetched using the Get Specific Order feature.* If there is an error, we retry sending the request three times. If the response status code is 2xx, it means that there was no error and the callback was successful in sending order status.

Delivery Hero Callback API is one of 7 APIs that Delivery Hero publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Callback. The published artifact set on APIs.io includes an OpenAPI specification, an API reference, and API documentation.

This API exposes 3 operations across 3 paths, and defines 14 schemas. It is described by OpenAPI 3.0.0, at version 1.1.1.

Requests are made against 4 base URLs: https://pandago-api-sandbox.deliveryhero.io/sg/api/v1, https://api-infra-eu-central-1.stg.ondemandrider.net/{country code}/api/v1, https://ondemand-api-glovoapp.deliveryhero.io/{country code}/api/v1, https://ondemand-api-glovoapp.deliveryhero.io/pt/api/v1.

3 operations 3 paths 14 schemas 3 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
1.1.1
Base URL
https://ondemand-api-glovoapp.deliveryhero.io/
Authentication
API Key
Resource Areas
1

Authentication & Security 1

Delivery Hero Callback API declares 1 security scheme for authenticating requests. An API key is passed in the header as Authorization (Bearer_Token). By default, every request must be authenticated.

  • Bearer_Token — Provide the access token in the format: Bearer {access-token}. You can obtain the access token from the [Authentication endpoint](tag/Authentication).

Paths & Operations 3

Across 3 paths, the API surfaces 3 operations — 3 POST. Each is listed below with its method, path, parameters, and response codes.

Callback 3

▶️ READ THIS FIRST ◀️ Those are NOT actual endpoints. They are callback from ODR to your endpoint This is used to represent the payload ODR will sent This is an optional feature a…

POST
/callback
Order Status callback
body → 200
POST
/callback-location
Courier location update
body → 200
POST
/callback-refund
Refund callback
body → 200

Schemas 14

The contract defines 14 schemas that model the data the API accepts and returns. The most detailed are CallbackRequest (15 properties), RefundCallbackRequest (8 properties), RefundCallbackProduct (5 properties), CallbackDriver (4 properties). Each schema is shown below with its type and property counts.

Cancellation
object
2 properties
Source
string
Acceptable Sources: AUTOCANCEL - Cancellation was triggered automatically. CLIENT - Cancellation was requested by the client (vendor). HELPCENTER - Cancellatio…
Timestamp
integer
CallbackDriverLocation
object
Location information is added only to the statuses where the order has an active driver.
2 properties
CallbackDriver
object
4 properties
AgeValidationRequired
boolean
Setting this attribute to true requests age verification of the customer by the rider at the point of delivery. Before enabling this feature, please confirm wi…
RefundCallbackRequest
object
Payload sent to the registered refund callback URL when a refund or compensation is issued for an order.
8 properties 6 required
Status
string
Available Statuses: NEW - Order has been created RECEIVED - We've accepted the order and will be assigning it to a courier WAITINGFORTRANSPORT - Assigning orde…
PickupTasks
object
The tasks that you expect the rider to perform at the Pickup Point are located under this heading.
1 property
Reason
string
Acceptable Reasons: ADDRESSINCOMPLETEMISSTATED - Customer's address is incomplete OR customer enters incorrect address on purpose in order to be able to procee…
CallbackRequest
object
15 properties 6 required
Timeline
object
2 properties
PhoneNumber
string
Phone number in E.164 standard (https://en.wikipedia.org/wiki/E.164) libphonenumber is used for phone number validation
RefundCallbackProduct
object
A product affected by a refund.
5 properties 5 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

delivery-hero-callback-api-openapi.yml Raw ↑

Other APIs Delivery Hero publishes across the network.

Delivery Hero Authentication API
Delivery Hero OrdersEstimation API
Delivery Hero OrdersManagement API
Delivery Hero Outlets API
Delivery Hero Proofs API
Delivery Hero RiderPosition API
Where this information came from

This is an independent, third-party profile of Delivery Hero Callback API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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