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CloudTalk Calls API

All data you can get about your calls.

CloudTalk Calls API is one of 13 APIs that CloudTalk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Calls. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and authentication docs.

This API exposes 6 operations across 6 paths, and defines 23 schemas. It is described by OpenAPI 3.2.0, at version 1.7.

Requests are made against a single base URL, https://my.cloudtalk.io/api.

6 operations 6 paths 23 schemas 1 DELETE4 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.7
Base URL
https://my.cloudtalk.io/api
Resource Areas
1

Paths & Operations 6

Across 6 paths, the API surfaces 6 operations — 1 DELETE, 4 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Calls 6

All data you can get about your calls.

GET
/calls/index.json
Call history
13 params → 200
GET
/calls/{callId}
Comprehensive information about a call and its flow
1 param → 200400404
GET
/calls/recording/{callId}.json
Recording media
1 param → 200404410
DELETE
/recordings/delete/{callId}.json
Delete call recording
1 param → 200404410
POST
/calls/create.json
Make a call
body → 200403404406409500
GET
/statistics/realtime/groups.json
Group statistics
→ 200

Schemas 23

The contract defines 23 schemas that model the data the API accepts and returns. The most detailed are Cdr (20 properties), Call (16 properties), Contact (15 properties), AgentStep (11 properties). Each schema is shown below with its type and property counts.

CallNumber
object
5 properties
PaginationData
object
4 properties
Contact
object
15 properties
ResolvedByCall
object
3 properties
BinaryData
string
PlaybackStep
object
5 properties
TransferStep
object
5 properties
BillingData
object
Billing data of the call
1 property
FavoriteAgent
object
Agent data
11 properties
IVRStep
object
5 properties
SuccessGeneralData
object
1 property
QueueStep
object
11 properties
StatusCode
object
1 property
CallNote
array
Notes assigned to this call
AgentStep
object
11 properties
ErrorData
object
2 properties
CallTimes
object
6 properties
Call
object
16 properties
ErrorInvalidData
object
3 properties
CallTag
array
Tags assigned to this call - can include multiple
CallRating
array
Ratings assigned to this call
Cdr
object
Call data
20 properties
AgentCall
object
Agent data
11 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

cloudtalk-calls-api-openapi.yml Raw ↑

Other APIs CloudTalk publishes across the network.

CloudTalk Agents API
CloudTalk Bulks API
CloudTalk Campaigns API
CloudTalk Contacts API
CloudTalk Conversation Intelligence API
CloudTalk CueCard API
CloudTalk Groups API
CloudTalk Numbers API
CloudTalk Other API
CloudTalk Sms API
CloudTalk Tags API
CloudTalk VoiceAgent API
Where this information came from

This is an independent, third-party profile of CloudTalk Calls API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

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