Amigo Operators API
The Operators API from Amigo — 17 operation(s) for operators.
Amigo Operators API is one of 72 APIs that Amigo publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Operators. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.
This API exposes 19 operations across 17 paths, and defines 40 schemas. It is described by OpenAPI 3.2.0, at version 0.1.0.
Requests are made against 5 base URLs: https://api.amigo.ai, https://internal-api.amigo.ai, https://api-eu-central-1.amigo.ai, https://api-ap-southeast-2.amigo.ai, https://api-ca-central-1.amigo.ai.
Metadata
The identity and technical contract details declared by the specification.
Authentication & Security 3
Amigo Operators API declares
3 security schemes
for authenticating requests.
It accepts HTTP bearer tokens (JWT) (Bearer-Authorization).
An API key is passed in the header as X-ORG-ID (Bearer-Authorization-Organization).
It accepts HTTP basic authentication (Basic).
By default, every request must be authenticated.
Bearer-Authorization— Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the [SignInWithAPIKey](sign-in-wi…Bearer-Authorization-Organization— An optional organization identifier that indicates from which organization the token is issued. This is used in rare cases where the user to authenticate is ma…Basic— The username should be set to {orgid}{userid}, and the password should be the Amigo issued JWT token that identifies the user.
Paths & Operations 19
Across 17 paths, the API surfaces 19 operations — 10 GET, 1 PATCH, 8 POST. Each is listed below with its method, path, parameters, and response codes.
Schemas 40
The contract defines 40 schemas that model the data the API accepts and returns. The most detailed are PriorityQueueItem (20 properties), ActiveEscalationItem (19 properties), OperatorResponse (17 properties), PerformanceSummaryResponse (8 properties). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
More from Amigo 12
Other APIs Amigo publishes across the network.
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