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Amigo Calls API

The Calls API from Amigo — 10 operation(s) for calls.

Amigo Calls API is one of 72 APIs that Amigo publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Calls. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 10 operations across 10 paths, and defines 58 schemas. It is described by OpenAPI 3.2.0, at version 0.1.0.

Requests are made against 5 base URLs: https://api.amigo.ai, https://internal-api.amigo.ai, https://api-eu-central-1.amigo.ai, https://api-ap-southeast-2.amigo.ai, https://api-ca-central-1.amigo.ai.

10 operations 10 paths 58 schemas 9 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
0.1.0
Base URL
https://api.amigo.ai
Authentication
HTTP Bearer, API Key, HTTP Basic
Resource Areas
1

Authentication & Security 3

Amigo Calls API declares 3 security schemes for authenticating requests. It accepts HTTP bearer tokens (JWT) (Bearer-Authorization). An API key is passed in the header as X-ORG-ID (Bearer-Authorization-Organization). It accepts HTTP basic authentication (Basic). By default, every request must be authenticated.

  • Bearer-Authorization — Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the [SignInWithAPIKey](sign-in-wi…
  • Bearer-Authorization-Organization — An optional organization identifier that indicates from which organization the token is issued. This is used in rare cases where the user to authenticate is ma…
  • Basic — The username should be set to {orgid}{userid}, and the password should be the Amigo issued JWT token that identifies the user.

Paths & Operations 10

Across 10 paths, the API surfaces 10 operations — 9 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

Calls 10
GET
/v1/{workspace_id}/calls
List calls with filters
list-calls 12 params → 200422
GET
/v1/{workspace_id}/calls/phone-volume
Call volume per phone number
get-phone-call-volume 2 params → 200422
GET
/v1/{workspace_id}/calls/benchmarks
Workspace call quality benchmarks
get-call-benchmarks 2 params → 200422
GET
/v1/{workspace_id}/calls/{call_id}/intelligence
Call intelligence profile (Layer 4 narrative)
get-call-intelligence 2 params → 200404422
GET
/v1/{workspace_id}/calls/traces
List trace analyses
list-call-traces 6 params → 200503502422
POST
/v1/{workspace_id}/calls/outbound
Create an outbound call
create-outbound-call 1 param body → 201400404503429504502422
GET
/v1/{workspace_id}/calls/{call_id}/trace-analysis
Deep call understanding
get-call-trace-analysis 2 params → 200404503422
GET
/v1/{workspace_id}/calls/{call_id}/metrics
Call metric values
list-call-metric-values 3 params → 200422
GET
/v1/{workspace_id}/calls/{call_id}/timeline
Call playback timeline
get-call-timeline 2 params → 200404422
GET
/v1/{workspace_id}/calls/{call_id}
Call detail
get-call-detail 2 params → 200404422

Schemas 58

The contract defines 58 schemas that model the data the API accepts and returns. The most detailed are CallDetailResponse (47 properties), Turn (40 properties), TimelineSegment (32 properties), CallSummary (19 properties). Each schema is shown below with its type and property counts.

TraceAnalysisListItem
object
Compact summary of a trace analysis row for list views.
7 properties 1 required
TraceAnalysisResponse
object
Deep call understanding produced by the Amigo intelligence pipeline. Analyzes the raw call audio to identify emotional dynamics, key decision moments, and acti…
17 properties 1 required
DecisionFactor
object
A specific audio input that drove an agent decision.
2 properties 2 required
BooleanMetricValueResponse
object
15 properties 6 required
DescriptionString
string
KeyMoment
object
Notable event during the call worth highlighting.
4 properties 2 required
SafetyState
object
5 properties
TraceAnalysisListResponse
object
Paginated list response for trace analyses.
3 properties
PhoneE164
string
ToolSummary
object
Tool usage statistics. Free-form residual on the raw toolsummary JSONB: bytool: list[{name, calls, succeeded, failed, avgdurationms}] — per-tool breakdown. Not…
4 properties
BargeInEvent
object
6 properties
ToolCall
object
13 properties 1 required
CallListResponse
object
4 properties 3 required
WorkspaceBenchmarks
object
Workspace-level call quality benchmarks for contextual comparison.
8 properties
CallSummary
object
19 properties 1 required
EmotionalSummary
object
10 properties
EscalationState
object
18 properties
NameString
string
HumanSegment
object
3 properties 2 required
MetricListResponse
object
1 property 1 required
Counterfactual
object
An alternative action that would have meaningfully changed the call outcome.
4 properties 3 required
EmotionalShift
object
A critical emotional state change detected in the caller's voice.
5 properties
Turn
object
40 properties
Participant
object
6 properties 3 required
SignalResponseAlignment
object
Whether the agent's response aligned with a salient signal in the call.
4 properties 3 required
CallIntelligenceDetail
object
Layer 4 (Narrative) intelligence for a completed call. Aggregated summaries, quality breakdown, and key moments — the interpretive layer. Per-turn visualizatio…
17 properties 1 required
NumericalMetricValueResponse
object
15 properties 6 required
ForwardingDetails
object
4 properties 2 required
SafetySummary
object
Safety filter results. Free-form residual on the raw safetysummary JSONB: actions: dict | list — escalation handler actions taken when matchcount 0. Not expose…
1 property
InteractionDynamics
object
System-level analysis of the conversation as a whole.
4 properties
TraceKeyMoment
object
A key decision point identified from the call audio.
6 properties 1 required
QualityComponent
object
Single quality score component with penalty and context.
5 properties 2 required
PlaybackTimeline
object
11 properties 3 required
TimelineActor
object
4 properties 3 required
DailyCallVolume
object
Call volume for a single date.
2 properties 2 required
HTTPValidationError
object
1 property
AuditSummary
object
2 properties
EmotionSummary
object
Aggregated emotional analysis across the call. Free-form residual on the raw emotionsummary JSONB: compoundemotions: list[{name, score}]. Not exposed via this…
5 properties
TimelineSegment
object
32 properties 6 required
PhoneNumberCallVolume
object
6 properties 4 required
ValidationError
object
5 properties 3 required
OperatorIntelligenceSummary
object
Operator intervention summary. Three-valued semantics on operatoractive: - True — escalation occurred and an operator was active. - False — escalation occurred…
2 properties
ConversationConfig
object
8 properties
TimelineLaneDefinition
object
5 properties 4 required
CoachingItem
object
A specific, actionable improvement tied to an exact moment in the call.
4 properties 2 required
CanonicalIdString
string
CategoricalMetricValueResponse
object
15 properties 6 required
TurnTimeline
object
4 properties 4 required
QualityBreakdown
object
Structured breakdown of how quality score was computed.
4 properties 2 required
LatencySummary
object
Audio + engine latency metrics (one entry per turn averaged).
10 properties
ConceptMatch
object
6 properties
TimelineTimebase
object
4 properties
CreateOutboundCallRequest
object
Request body for creating an outbound call. usecaseid is required: channel-manager selects the optimal outbound phone number bound to that use case (the sole c…
13 properties 3 required
CreateOutboundCallResponse
object
Response from creating an outbound call.
5 properties 2 required
ConversationSummary
object
Conversation flow metrics. Free-form residual on the raw conversationsummary JSONB: textintelligence: dict (text-channel intelligence sub-payload), and on the…
5 properties
RiskSummary
object
Aggregated risk signals across the call. Free-form residual on the raw risksummary JSONB: signals: list[{name, rawscore, weight, weightedscore, detail}] — the…
2 properties
StateTransition
object
7 properties 2 required
CallDetailResponse
object
Full call detail — the canonical response for GET /calls/{callid}. This is the single source of truth for the call detail shape. The OpenAPI spec is generated…
47 properties 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

amigo-calls-api-openapi.yml Raw ↑

Other APIs Amigo publishes across the network.

Amigo Account API
Amigo Admin API
Amigo Agent Definitions API
Amigo Agent Runs API
Amigo Agents API
Amigo Analytics API
Amigo API Keys API
Amigo Audit API
Amigo Auth API
Amigo Billing API
Amigo Command Center API
Amigo Compliance API
Where this information came from

This is an independent, third-party profile of Amigo Calls API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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