Amigo Calls API is one of 72 APIs that Amigo publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include Calls. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.
This API exposes
10 operations
across 10 paths,
and defines 58 schemas.
It is described by OpenAPI 3.2.0, at version 0.1.0.
Requests are made against 5 base URLs: https://api.amigo.ai, https://internal-api.amigo.ai, https://api-eu-central-1.amigo.ai, https://api-ap-southeast-2.amigo.ai, https://api-ca-central-1.amigo.ai.
10 operations10 paths58 schemas9 GET1 POST
Metadata
The identity and technical contract details declared by the specification.
Specification
OpenAPI 3.2.0
API Version
0.1.0
Base URL
https://api.amigo.ai
Authentication
HTTP Bearer, API Key, HTTP Basic
Resource Areas
1
Authentication & Security 3
Amigo Calls API declares
3 security schemes
for authenticating requests.
It accepts HTTP bearer tokens (JWT) (Bearer-Authorization).
An API key is passed in the header as X-ORG-ID (Bearer-Authorization-Organization).
It accepts HTTP basic authentication (Basic).
By default, every request must be authenticated.
Bearer-Authorization — Amigo issued JWT token that identifies an user. It's issued either after logging in through the frontend, or manually through the [SignInWithAPIKey](sign-in-wi…
Bearer-Authorization-Organization — An optional organization identifier that indicates from which organization the token is issued. This is used in rare cases where the user to authenticate is ma…
Basic — The username should be set to {orgid}{userid}, and the password should be the Amigo issued JWT token that identifies the user.
Paths & Operations 10
Across 10 paths, the API surfaces 10 operations — 9 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.
The contract defines 58 schemas that model the data the API accepts and returns. The most detailed are CallDetailResponse (47 properties), Turn (40 properties), TimelineSegment (32 properties), CallSummary (19 properties). Each schema is shown below with its type and property counts.
TraceAnalysisListItem
object
Compact summary of a trace analysis row for list views.
7 properties1 required
TraceAnalysisResponse
object
Deep call understanding produced by the Amigo intelligence pipeline. Analyzes the raw call audio to identify emotional dynamics, key decision moments, and acti…
17 properties1 required
DecisionFactor
object
A specific audio input that drove an agent decision.
2 properties2 required
BooleanMetricValueResponse
object
15 properties6 required
DescriptionString
string
KeyMoment
object
Notable event during the call worth highlighting.
4 properties2 required
SafetyState
object
5 properties
TraceAnalysisListResponse
object
Paginated list response for trace analyses.
3 properties
PhoneE164
string
ToolSummary
object
Tool usage statistics. Free-form residual on the raw toolsummary JSONB: bytool: list[{name, calls, succeeded, failed, avgdurationms}] — per-tool breakdown. Not…
4 properties
BargeInEvent
object
6 properties
ToolCall
object
13 properties1 required
CallListResponse
object
4 properties3 required
WorkspaceBenchmarks
object
Workspace-level call quality benchmarks for contextual comparison.
8 properties
CallSummary
object
19 properties1 required
EmotionalSummary
object
10 properties
EscalationState
object
18 properties
NameString
string
HumanSegment
object
3 properties2 required
MetricListResponse
object
1 property1 required
Counterfactual
object
An alternative action that would have meaningfully changed the call outcome.
4 properties3 required
EmotionalShift
object
A critical emotional state change detected in the caller's voice.
5 properties
Turn
object
40 properties
Participant
object
6 properties3 required
SignalResponseAlignment
object
Whether the agent's response aligned with a salient signal in the call.
4 properties3 required
CallIntelligenceDetail
object
Layer 4 (Narrative) intelligence for a completed call. Aggregated summaries, quality breakdown, and key moments — the interpretive layer. Per-turn visualizatio…
17 properties1 required
NumericalMetricValueResponse
object
15 properties6 required
ForwardingDetails
object
4 properties2 required
SafetySummary
object
Safety filter results. Free-form residual on the raw safetysummary JSONB: actions: dict | list — escalation handler actions taken when matchcount 0. Not expose…
1 property
InteractionDynamics
object
System-level analysis of the conversation as a whole.
4 properties
TraceKeyMoment
object
A key decision point identified from the call audio.
6 properties1 required
QualityComponent
object
Single quality score component with penalty and context.
5 properties2 required
PlaybackTimeline
object
11 properties3 required
TimelineActor
object
4 properties3 required
DailyCallVolume
object
Call volume for a single date.
2 properties2 required
HTTPValidationError
object
1 property
AuditSummary
object
2 properties
EmotionSummary
object
Aggregated emotional analysis across the call. Free-form residual on the raw emotionsummary JSONB: compoundemotions: list[{name, score}]. Not exposed via this…
5 properties
TimelineSegment
object
32 properties6 required
PhoneNumberCallVolume
object
6 properties4 required
ValidationError
object
5 properties3 required
OperatorIntelligenceSummary
object
Operator intervention summary. Three-valued semantics on operatoractive: - True — escalation occurred and an operator was active. - False — escalation occurred…
2 properties
ConversationConfig
object
8 properties
TimelineLaneDefinition
object
5 properties4 required
CoachingItem
object
A specific, actionable improvement tied to an exact moment in the call.
4 properties2 required
CanonicalIdString
string
CategoricalMetricValueResponse
object
15 properties6 required
TurnTimeline
object
4 properties4 required
QualityBreakdown
object
Structured breakdown of how quality score was computed.
4 properties2 required
LatencySummary
object
Audio + engine latency metrics (one entry per turn averaged).
10 properties
ConceptMatch
object
6 properties
TimelineTimebase
object
4 properties
CreateOutboundCallRequest
object
Request body for creating an outbound call. usecaseid is required: channel-manager selects the optimal outbound phone number bound to that use case (the sole c…
13 properties3 required
CreateOutboundCallResponse
object
Response from creating an outbound call.
5 properties2 required
ConversationSummary
object
Conversation flow metrics. Free-form residual on the raw conversationsummary JSONB: textintelligence: dict (text-channel intelligence sub-payload), and on the…
5 properties
RiskSummary
object
Aggregated risk signals across the call. Free-form residual on the raw risksummary JSONB: signals: list[{name, rawscore, weight, weightedscore, detail}] — the…
2 properties
StateTransition
object
7 properties2 required
CallDetailResponse
object
Full call detail — the canonical response for GET /calls/{callid}. This is the single source of truth for the call detail shape. The OpenAPI spec is generated…
47 properties1 required
Specification
The full machine-readable OpenAPI contract behind this narrative.
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