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Zoom Phone Call Queues API

The Call Queues API from Zoom Phone — 18 operation(s) for call queues.

Zoom Phone Call Queues API is one of 51 APIs that Zoom Phone publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Call Queues. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API exposes 32 operations across 18 paths. It is described by OpenAPI 3.2.0, at version 2.

Requests are made against a single base URL, https://api.zoom.us/v2.

32 operations 18 paths 0 schemas 9 DELETE10 GET6 PATCH7 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2
Base URL
https://api.zoom.us/v2
Authentication
API Key, OAuth 2.0
Terms of Service
Resource Areas
1

Authentication & Security 2

Zoom Phone Call Queues API declares 2 security schemes for authenticating requests. An API key is passed in the header as Authorization (openapi_authorization). It supports OAuth 2.0 (openapi_oauth) using the authorizationCode flow, exposing 410 scopes.

Paths & Operations 32

Across 18 paths, the API surfaces 32 operations — 9 DELETE, 10 GET, 6 PATCH, 7 POST. Each is listed below with its method, path, parameters, and response codes.

Call Queues 32
GET
/phone/call_queue_analytics
List call queue analytics
callqueueanalytics 8 params → 200400429
GET
/phone/call_queues
List call queues
listCallQueues 5 params → 200429
POST
/phone/call_queues
Create a call queue
createCallQueue body → 201400404429
GET
/phone/call_queues/{callQueueId}
Get call queue details
getACallQueue 1 param → 200404429
DELETE
/phone/call_queues/{callQueueId}
Delete a call queue
deleteACallQueue 1 param → 204400429
PATCH
/phone/call_queues/{callQueueId}
Update call queue details
updateCallQueue 1 param body → 204400429
GET
/phone/call_queues/{callQueueId}/call_handling/settings
Get call queue call handling setting
getCallQueueCallHandlingSetting 4 params → 200400404429
PATCH
/phone/call_queues/{callQueueId}/call_handling/settings/{hourType}
Update call queue call handling setting
updateCallQueueCallHandlingSetting 2 params body → 204400404
GET
/phone/call_queues/{callQueueId}/custom_groups
List custom groups of a call queue
Listcustomgroupsofacallqueue 1 param → 200403404429
POST
/phone/call_queues/{callQueueId}/custom_groups
Create a custom group in a call queue
Createacustomgroupinacallqueue 1 param body → 201400403404429
GET
/phone/call_queues/{callQueueId}/custom_groups/{customGroupId}
Get call queue custom group detail
Getacustomgroup 2 params → 200403404429
DELETE
/phone/call_queues/{callQueueId}/custom_groups/{customGroupId}
Delete a custom group
Deleteacustomgroup 2 params → 204403404429
PATCH
/phone/call_queues/{callQueueId}/custom_groups/{customGroupId}
Update a custom group
Updateacustomgroup 2 params body → 200400403404429
POST
/phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members
Add members to a custom group
Addmemberstoacustomgroup 2 params body → 201400403404429
DELETE
/phone/call_queues/{callQueueId}/custom_groups/{customGroupId}/members/{extensionId}
Remove a member from a custom group
Removeamemberfromacustomgroup 3 params body → 204403404429
GET
/phone/call_queues/{callQueueId}/members
List call queue members
listCallQueueMembers 1 param → 200400429
POST
/phone/call_queues/{callQueueId}/members
Add members to a call queue
addMembersToCallQueue 1 param body → 201400404429
DELETE
/phone/call_queues/{callQueueId}/members
Unassign all members
unassignAllMembers 1 param → 204400429
DELETE
/phone/call_queues/{callQueueId}/members/{memberId}
Unassign a member
unassignMemberFromCallQueue 2 params → 204400404429
POST
/phone/call_queues/{callQueueId}/phone_numbers
Assign numbers to a call queue
assignPhoneToCallQueue 1 param body → 204400429
DELETE
/phone/call_queues/{callQueueId}/phone_numbers
Unassign all phone numbers
unassignAPhoneNumCallQueue 1 param → 204400429
DELETE
/phone/call_queues/{callQueueId}/phone_numbers/{phoneNumberId}
Unassign a phone number
unAssignPhoneNumCallQueue 2 params → 204400404429
GET
/phone/call_queues/{callQueueId}/policies
Get call queue policy
getCallQueuePolicy 1 param → 200404429
PATCH
/phone/call_queues/{callQueueId}/policies
Update call queue policy
updateCallQueuePolicy 1 param body → 204400404429
POST
/phone/call_queues/{callQueueId}/policies/{policyType}
Add a policy subsetting to a call queue
addCQPolicySubSetting 2 params body → 201400404429
DELETE
/phone/call_queues/{callQueueId}/policies/{policyType}
Delete a CQ policy setting
removeCQPolicySubSetting 3 params → 204400404429
PATCH
/phone/call_queues/{callQueueId}/policies/{policyType}
Update a call queue's policy subsetting
updateCQPolicySubSetting 2 params body → 204400404429
GET
/phone/call_queues/{callQueueId}/recordings
Get call queue recordings
getCallQueueRecordings 5 params → 200429
GET
/phone/call_queues/{callQueueId}/settings
Get call queue settings
getCallQueueSettings 2 params → 200404
POST
/phone/call_queues/{callQueueId}/settings/{settingType}
Add call queue setting
addCallQueueSetting 2 params body → 201400404
DELETE
/phone/call_queues/{callQueueId}/settings/{settingType}
Delete call queue setting
deleteCallQueueSetting 4 params → 204400404
PATCH
/phone/call_queues/{callQueueId}/settings/{settingType}
Update call queue setting
updateCallQueueSetting 2 params body → 204400404

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zoom-phone-call-queues-api-openapi.yml Raw ↑

Other APIs Zoom Phone publishes across the network.

Zoom Phone Accounts API
Zoom Phone Alerts API
Zoom Phone Audio Library API
Zoom Phone Auto Receptionists API
Zoom Phone Billing Account API
Zoom Phone Blocked List API
Zoom Phone Call Handling API
Zoom Phone Call Logs API
Zoom Phone Carrier Reseller API
Zoom Phone Cloud Peering Provider Exchange API
Zoom Phone Common Areas API
Zoom Phone Dashboard API
Where this information came from

This is an independent, third-party profile of Zoom Phone Call Queues API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

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