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Zoho TicketTimer API

The TicketTimer API from Zoho — 4 operation(s) for tickettimer.

Zoho TicketTimer API is one of 205 APIs that Zoho publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include TicketTimer. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, and code examples.

This API exposes 5 operations across 4 paths, and defines 17 schemas. It is described by OpenAPI 3.1.0, at version 1.0.0.

5 operations 4 paths 17 schemas 4 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0.0
Authentication
custom
Resource Areas
1

Authentication & Security 1

Zoho TicketTimer API declares 1 security scheme for authenticating requests. It defines a custom scheme (iam-oauth2-schema).

Paths & Operations 5

Across 4 paths, the API surfaces 5 operations — 4 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

TicketTimer 5
GET
/api/v1/allActiveTimers
List active timers
getActiveTimers 7 params → 422200
GET
/api/v1/tickets/{caseId}/timer
Get Ticket Timer
getTicketTimer 2 params → 200
POST
/api/v1/tickets/{caseId}/timer
Performs Ticket Timer actions
updateTicketTimerState 3 params → 422200
GET
/api/v1/myActiveTimers
Get Active Timer for an Agent
getMyActiveTimers 4 params → 422204200
GET
/api/v1/tickets/{entityId}/activeTimer
List ticket timers
getActiveTimersForTicket 5 params → 204200

Schemas 17

The contract defines 17 schemas that model the data the API accepts and returns. The most detailed are ticket (6 properties), actor (5 properties), task (5 properties), ticketTimerJson (4 properties). Each schema is shown below with its type and property counts.

timerJson
nullobject
4 properties 4 required
ticketWithDueDate
getActiveTimersList
nullarray
data
nullarray
activeTimer
nullobject
4 properties 4 required
actor
nullobject
5 properties 5 required
taskTimer
nullobject
3 properties 3 required
ticket
nullobject
6 properties 6 required
task
nullobject
5 properties 5 required
taskActiveTimerWithTicket
taskTimerWithDueDate
nullobject
3 properties 3 required
taskWithDueDate
ticketTimerWithDueDate
nullobject
4 properties 4 required
ticketTimer
nullobject
4 properties 4 required
ticketTimerJson
nullobject
4 properties 4 required
ticketActiveTimer
taskActiveTimer

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zoho-tickettimer-api-openapi.yml Raw ↑

Other APIs Zoho publishes across the network.

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