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Zoho

Zoho Skill API

The Skill API from Zoho — 9 operation(s) for skill.

Documentation Provider Profile APIs.io OpenAPI GitHub

Zoho Skill API is one of 205 APIs that Zoho publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Skill. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, and code examples.

This API exposes 12 operations across 9 paths. It is described by OpenAPI 3.1.0, at version 1.0.0.

12 operations 9 paths 0 schemas 1 DELETE5 GET1 PATCH5 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0.0
Authentication
custom
Resource Areas
1

Authentication & Security 1

Zoho Skill API declares 1 security scheme for authenticating requests. It defines a custom scheme (iam-oauth2-schema).

Paths & Operations 12

Across 9 paths, the API surfaces 12 operations — 1 DELETE, 5 GET, 1 PATCH, 5 POST. Each is listed below with its method, path, parameters, and response codes.

Skill 12
GET
/api/v1/skills
List all skills
getSkills 8 params → 404200422401403
POST
/api/v1/skills
Create skill
createSkill 1 param body → 404201422401403
POST
/api/v1/skills/order
Reorder Skills in a Department
reorderSkills 1 param body → 404422401204403
POST
/api/v1/tickets/{ticketId}/executeSkillbasedAssignment
Execute Skill Based Assignment
executeSkillbasedAssignment 2 params → 200401403404
GET
/api/v1/skills/{skillId}
Get details of a skill
getSkill 2 params → 200401403404
DELETE
/api/v1/skills/{skillId}
Delete skill
deleteSkill 2 params → 404422401204403
PATCH
/api/v1/skills/{skillId}
Update skill
updateSkill 2 params body → 404200422401403
GET
/api/v1/skills/criteriaFields
Get Criteria Fields for Skill in a Department
getCriteriaFieldsForSkills 3 params → 200422401403
POST
/api/v1/agents/{agentId}/mapSkills
Map Skills in a Department with an Agent
mapSkillsWithAgent 2 params body → 404200422401403
POST
/api/v1/tickets/{ticketId}/recalculateSkills
Recalculate Skills for a ticket
recalculateAndStampSkillForTicket 2 params → 200401403404
GET
/api/v1/skills/{skillId}/relatedRules
List associated automation rules of the skill
getRelatedRulesForSkill 4 params → 200401403404
GET
/api/v1/agents/{agentId}/skills
Get Skills of an Agent
getSkillsOfAgent 3 params → 404200422401403

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zoho-skill-api-openapi.yml Raw ↑

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#Skill
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API Details
ID
zoho:zoho-skill-api
Docs
https://www.zoho.com/inventory/api/v1/introduction/
Provider
Zoho
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