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Zoho AgentPresence API

The AgentPresence API from Zoho — 4 operation(s) for agentpresence.

Zoho AgentPresence API is one of 205 APIs that Zoho publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include AgentPresence. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, and code examples.

This API exposes 5 operations across 4 paths. It is described by OpenAPI 3.1.0, at version 1.0.0.

5 operations 4 paths 0 schemas 4 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0.0
Authentication
custom
Resource Areas
1

Authentication & Security 1

Zoho AgentPresence API declares 1 security scheme for authenticating requests. It defines a custom scheme (iam-oauth2-schema).

Paths & Operations 5

Across 4 paths, the API surfaces 5 operations — 4 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

AgentPresence 5
GET
/api/v1/agentAvailabilityConfig
Get Agent Availability Configuration
getConfig 1 param → 200
POST
/api/v1/agentAvailabilityConfig
Update Agent Availability Configuration
updateConfig 1 param body → 204
GET
/api/v1/offlineAgents
Get Offline Agents
getOfflineAgents 4 params → 422200
GET
/api/v1/agentAvailability
Get Current Availability
getCurrentAvailability 5 params → 422200
GET
/api/v1/onlineAgents
Get Online Agents
getOnlineAgents 4 params → 422200

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zoho-agentpresence-api-openapi.yml Raw ↑

Other APIs Zoho publishes across the network.

Zoho Inventory
Zoho Books
Zoho Invoice
Zoho Billing
Zoho Expense
Zoho People
Zoho Recruit
Zoho Projects
Zoho Mail
Zoho Sign
Zoho Campaigns
Zoho SalesIQ