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Zendesk X Channel API

The X Channel API from Zendesk — 4 operation(s) for x channel.

Zendesk X Channel API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 2 JSON Schema definitions.

Tagged areas include X Channel. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.

This API exposes 4 operations across 4 paths, and defines 3 schemas. It is described by OpenAPI 3.1.0, at version 1.0.

Requests are made against the base URL https://{subdomain}.zendesk.com.

4 operations 4 paths 3 schemas 3 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1

Paths & Operations 4

Across 4 paths, the API surfaces 4 operations — 3 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

X Channel 4
GET
/api/v2/channels/twitter/monitored_twitter_handles
Zendesk Get Api V2 Channels Twitter Monitoredtwitterhandles
ListMonitoredTwitterHandles → 200
GET
/api/v2/channels/twitter/monitored_twitter_handles/{monitored_twitter_handle_id}
Zendesk Get Api V2 Channels Twitter Monitoredtwitterhandles Monitoredtwitterhandleid
ShowMonitoredTwitterHandle 1 param → 200
POST
/api/v2/channels/twitter/tickets
Zendesk Post Api V2 Channels Twitter Tickets
CreateTicketFromTweet → 201
GET
/api/v2/channels/twitter/tickets/{comment_id}/statuses
Zendesk Get Api V2 Channels Twitter Tickets Commentid Statuses
GettingTwicketStatus 2 params → 200

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are TwitterChannelResponse (1 property), TwitterChannelsResponse (1 property), TwitterChannelTwicketStatusResponse (1 property). Each schema is shown below with its type and property counts.

TwitterChannelTwicketStatusResponse
object
1 property
TwitterChannelsResponse
object
1 property
TwitterChannelResponse
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zendesk-x-channel-api-openapi.yml Raw ↑

Other APIs Zendesk publishes across the network.

Zendesk Help Center Articles API
Zendesk Help Center Sections API
Zendesk Help Center Categories API
Zendesk Help Center Translations API
Zendesk Help Center Article Attachments API
Zendesk Help Center Article Comments API
Zendesk Help Center Article Labels API
Zendesk Help Center Topics API
Zendesk Help Center Posts API
Zendesk Help Center Post Comments API
Zendesk Help Center Votes API
Zendesk Help Center Content Subscriptions API