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Zendesk Ticket Comments API

The Ticket Comments API from Zendesk — 7 operation(s) for ticket comments.

Zendesk Ticket Comments API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 2 JSON Schema definitions.

Tagged areas include Ticket Comments. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.

This API exposes 7 operations across 7 paths, and defines 4 schemas. It is described by OpenAPI 3.1.0, at version 1.0.

Requests are made against the base URL https://{subdomain}.zendesk.com.

7 operations 7 paths 4 schemas 2 GET5 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1

Paths & Operations 7

Across 7 paths, the API surfaces 7 operations — 2 GET, 5 PUT. Each is listed below with its method, path, parameters, and response codes.

Ticket Comments 7
PUT
/api/v2/chat_file_redactions/{ticket_id}
Zendesk Put Api V2 Chatfileredactions Ticketid
RedactChatCommentAttachment 1 param → 200
PUT
/api/v2/chat_redactions/{ticket_id}
Zendesk Put Api V2 Chatredactions Ticketid
RedactChatComment 1 param → 200
PUT
/api/v2/comment_redactions/{ticket_comment_id}
Zendesk Put Api V2 Commentredactions Ticketcommentid
RedactTicketCommentInAgentWorkspace 1 param → 200
GET
/api/v2/tickets/{ticket_id}/comments
Zendesk Get Api V2 Tickets Ticketid Comments
ListTicketComments 3 params → 200
PUT
/api/v2/tickets/{ticket_id}/comments/{ticket_comment_id}/make_private
Zendesk Put Api V2 Tickets Ticketid Comments Ticketcommentid Makeprivate
MakeTicketCommentPrivate 2 params → 200
PUT
/api/v2/tickets/{ticket_id}/comments/{ticket_comment_id}/redact
Zendesk Put Api V2 Tickets Ticketid Comments Ticketcommentid Redact
RedactStringInComment 2 params → 200
GET
/api/v2/tickets/{ticket_id}/comments/count
Zendesk Get Api V2 Tickets Ticketid Comments Count
CountTicketComments 1 param → 200

Schemas 4

The contract defines 4 schemas that model the data the API accepts and returns. The most detailed are TicketCommentsCountResponse (1 property), TicketCommentResponse (1 property), TicketCommentsResponse (1 property), TicketChatCommentRedactionResponse (1 property). Each schema is shown below with its type and property counts.

TicketChatCommentRedactionResponse
object
1 property
TicketCommentsResponse
object
1 property
TicketCommentResponse
object
1 property
TicketCommentsCountResponse
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zendesk-ticket-comments-api-openapi.yml Raw ↑

Other APIs Zendesk publishes across the network.

Zendesk Help Center Articles API
Zendesk Help Center Sections API
Zendesk Help Center Categories API
Zendesk Help Center Translations API
Zendesk Help Center Article Attachments API
Zendesk Help Center Article Comments API
Zendesk Help Center Article Labels API
Zendesk Help Center Topics API
Zendesk Help Center Posts API
Zendesk Help Center Post Comments API
Zendesk Help Center Votes API
Zendesk Help Center Content Subscriptions API