Zendesk Skill Based Routing API
The Skill Based Routing API from Zendesk — 10 operation(s) for skill based routing.
Zendesk Skill Based Routing API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
This API exposes 2 JSON Schema definitions.
Tagged areas include Skill Based Routing. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.
This API exposes 18 operations across 10 paths, and defines 8 schemas. It is described by OpenAPI 3.1.0, at version 1.0.
Requests are made against the base URL https://{subdomain}.zendesk.com.
Metadata
The identity and technical contract details declared by the specification.
Paths & Operations 18
Across 10 paths, the API surfaces 18 operations — 2 DELETE, 9 GET, 1 PATCH, 5 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.
Schemas 8
The contract defines 8 schemas that model the data the API accepts and returns. The most detailed are SkillBasedRoutingAttributesResponse (4 properties), ManySkillBasedRoutingAttributeValuesResponse (4 properties), SkillBasedRoutingAttributeResponse (1 property), SkillBasedRoutingAttributeDefinitions (1 property). Each schema is shown below with its type and property counts.
Specification
The full machine-readable OpenAPI contract behind this narrative.
Source
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Other APIs Zendesk publishes across the network.