Need help with your APIs? I offer API discovery, governance & evangelism services. Explore services →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC

Zendesk Omnichannel Routing Queues API

The Omnichannel Routing Queues API from Zendesk — 4 operation(s) for omnichannel routing queues.

Zendesk Omnichannel Routing Queues API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 2 JSON Schema definitions.

Tagged areas include Omnichannel Routing Queues. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.

This API exposes 7 operations across 4 paths, and defines 3 schemas. It is described by OpenAPI 3.1.0, at version 1.0.

Requests are made against the base URL https://{subdomain}.zendesk.com.

7 operations 4 paths 3 schemas 1 DELETE3 GET1 PATCH1 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1

Paths & Operations 7

Across 4 paths, the API surfaces 7 operations — 1 DELETE, 3 GET, 1 PATCH, 1 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Omnichannel Routing Queues 7
GET
/api/v2/queues
Zendesk Get Api V2 Queues
ListQueues → 200
POST
/api/v2/queues
Zendesk Post Api V2 Queues
CreateQueue → 201
GET
/api/v2/queues/{queue_id}
Zendesk Get Api V2 Queues Queueid
ShowQueueById 1 param → 200
PUT
/api/v2/queues/{queue_id}
Zendesk Put Api V2 Queues Queueid
UpdateQueue 1 param → 200
DELETE
/api/v2/queues/{queue_id}
Zendesk Delete Api V2 Queues Queueid
DeleteQueue 1 param → 204
GET
/api/v2/queues/definitions
Zendesk Get Api V2 Queues Definitions
ListQueueDefinitions → 200
PATCH
/api/v2/queues/order
Zendesk Patch Api V2 Queues Order
ReorderQueues → 204

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are DefinitionsResponse (1 property), QueuesResponse (1 property), QueueResponse (1 property). Each schema is shown below with its type and property counts.

QueueResponse
object
1 property
QueuesResponse
object
1 property
DefinitionsResponse
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zendesk-omnichannel-routing-queues-api-openapi.yml Raw ↑

Other APIs Zendesk publishes across the network.

Zendesk Help Center Articles API
Zendesk Help Center Sections API
Zendesk Help Center Categories API
Zendesk Help Center Translations API
Zendesk Help Center Article Attachments API
Zendesk Help Center Article Comments API
Zendesk Help Center Article Labels API
Zendesk Help Center Topics API
Zendesk Help Center Posts API
Zendesk Help Center Post Comments API
Zendesk Help Center Votes API
Zendesk Help Center Content Subscriptions API