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Zendesk

Zendesk Incremental Skill Based Routing API

The Incremental Skill Based Routing API from Zendesk — 3 operation(s) for incremental skill based routing.

Documentation Provider Profile APIs.io OpenAPI GitHub

Zendesk Incremental Skill Based Routing API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 2 JSON Schema definitions.

Tagged areas include Incremental Skill Based Routing. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.

This API exposes 3 operations across 3 paths, and defines 1 schema. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against the base URL https://{subdomain}.zendesk.com.

3 operations 3 paths 1 schemas 3 GET

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1

Paths & Operations 3

Across 3 paths, the API surfaces 3 operations — 3 GET. Each is listed below with its method, path, parameters, and response codes.

Incremental Skill Based Routing 3
GET
/api/v2/incremental/routing/attribute_values
Zendesk Get Api V2 Incremental Routing Attributevalues
IncrementalSkilBasedRoutingAttributeValuesExport → 200
GET
/api/v2/incremental/routing/attributes
Zendesk Get Api V2 Incremental Routing Attributes
IncrementalSkilBasedRoutingAttributesExport → 200
GET
/api/v2/incremental/routing/instance_values
Zendesk Get Api V2 Incremental Routing Instancevalues
IncrementalSkilBasedRoutingInstanceValuesExport → 200

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is IncrementalSkillBasedRouting (6 properties). Each schema is shown below with its type and property counts.

IncrementalSkillBasedRouting
object
6 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zendesk-incremental-skill-based-routing-api-openapi.yml Raw ↑

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#Incremental Skill Based Routing
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API Details
ID
zendesk:zendesk-incremental-skill-based-routing-api
Base URL
https://{subdomain}.zendesk.com
Docs
https://developer.zendesk.com/api-reference/ticketing/introduction/
Provider
Zendesk
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