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Zendesk Incremental Skill Based Routing API

The Incremental Skill Based Routing API from Zendesk — 3 operation(s) for incremental skill based routing.

Zendesk Incremental Skill Based Routing API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 2 JSON Schema definitions.

Tagged areas include Incremental Skill Based Routing. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.

This API exposes 3 operations across 3 paths, and defines 1 schema. It is described by OpenAPI 3.1.0, at version 1.0.

Requests are made against the base URL https://{subdomain}.zendesk.com.

3 operations 3 paths 1 schemas 3 GET

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1

Paths & Operations 3

Across 3 paths, the API surfaces 3 operations — 3 GET. Each is listed below with its method, path, parameters, and response codes.

Incremental Skill Based Routing 3
GET
/api/v2/incremental/routing/attribute_values
Zendesk Get Api V2 Incremental Routing Attributevalues
IncrementalSkilBasedRoutingAttributeValuesExport → 200
GET
/api/v2/incremental/routing/attributes
Zendesk Get Api V2 Incremental Routing Attributes
IncrementalSkilBasedRoutingAttributesExport → 200
GET
/api/v2/incremental/routing/instance_values
Zendesk Get Api V2 Incremental Routing Instancevalues
IncrementalSkilBasedRoutingInstanceValuesExport → 200

Schemas 1

The contract defines 1 schema that model the data the API accepts and returns. The most detailed is IncrementalSkillBasedRouting (6 properties). Each schema is shown below with its type and property counts.

IncrementalSkillBasedRouting
object
6 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zendesk-incremental-skill-based-routing-api-openapi.yml Raw ↑

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