Zendesk Group SLA Policies API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
This API exposes 2 JSON Schema definitions.
Tagged areas include Group SLA Policies. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.
This API exposes
7 operations
across 4 paths,
and defines 3 schemas.
It is described by OpenAPI 3.1.0, at version 1.0.
Requests are made against the base URL https://{subdomain}.zendesk.com.
7 operations4 paths3 schemas1 DELETE3 GET1 POST2 PUT
Metadata
The identity and technical contract details declared by the specification.
Specification
OpenAPI 3.1.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1
Paths & Operations 7
Across 4 paths, the API surfaces 7 operations — 1 DELETE, 3 GET, 1 POST, 2 PUT. Each is listed below with its method, path, parameters, and response codes.
Group SLA Policies 7
GET
/api/v2/group_slas/policies
Zendesk Get Api V2 Groupslas Policies
ListGroupSLAPolicies→ 200
POST
/api/v2/group_slas/policies
Zendesk Post Api V2 Groupslas Policies
CreateGroupSLAPolicy→ 201
GET
/api/v2/group_slas/policies/{group_sla_policy_id}
Zendesk Get Api V2 Groupslas Policies Groupslapolicyid
ShowGroupSLAPolicy1 param→ 200
PUT
/api/v2/group_slas/policies/{group_sla_policy_id}
Zendesk Put Api V2 Groupslas Policies Groupslapolicyid
UpdateGroupSLAPolicy1 param→ 200
DELETE
/api/v2/group_slas/policies/{group_sla_policy_id}
Zendesk Delete Api V2 Groupslas Policies Groupslapolicyid
DeleteGroupSLAPolicy1 param→ 204
GET
/api/v2/group_slas/policies/definitions
Zendesk Get Api V2 Groupslas Policies Definitions
RetrieveGroupSLAPolicyFilterDefinitionItems→ 200
PUT
/api/v2/group_slas/policies/reorder
Zendesk Put Api V2 Groupslas Policies Reorder
ReorderGroupSLAPolicies1 param→ 200
Schemas 3
The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are GroupSLAPoliciesResponse (4 properties), GroupSLAPolicyResponse (1 property), GroupSLAPolicyFilterDefinitionResponse (1 property). Each schema is shown below with its type and property counts.
GroupSLAPoliciesResponse
object
4 properties
GroupSLAPolicyFilterDefinitionResponse
object
1 property
GroupSLAPolicyResponse
object
1 property
Specification
The full machine-readable OpenAPI contract behind this narrative.
