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Zendesk

Zendesk Custom Ticket Statuses API

The Custom Ticket Statuses API from Zendesk — 4 operation(s) for custom ticket statuses.

Documentation Provider Profile APIs.io OpenAPI GitHub

Zendesk Custom Ticket Statuses API is one of 150 APIs that Zendesk publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

This API exposes 2 JSON Schema definitions.

Tagged areas include Custom Ticket Statuses. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, a JSON-LD context, and 2 JSON Schemas.

This API exposes 6 operations across 4 paths, and defines 4 schemas. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against the base URL https://{subdomain}.zendesk.com.

6 operations 4 paths 4 schemas 2 GET2 POST2 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://{subdomain}.zendesk.com
Resource Areas
1

Paths & Operations 6

Across 4 paths, the API surfaces 6 operations — 2 GET, 2 POST, 2 PUT. Each is listed below with its method, path, parameters, and response codes.

Custom Ticket Statuses 6
PUT
/api/v2/custom_status/default
Zendesk Put Api V2 Customstatus Default
BulkUpdateDefaultCustomStatus body → 200
GET
/api/v2/custom_statuses
Zendesk Get Api V2 Customstatuses
ListCustomStatuses 3 params → 200
POST
/api/v2/custom_statuses
Zendesk Post Api V2 Customstatuses
CreateCustomStatus body → 201
GET
/api/v2/custom_statuses/{custom_status_id}
Zendesk Get Api V2 Customstatuses Customstatusid
ShowCustomStatus 1 param → 200
PUT
/api/v2/custom_statuses/{custom_status_id}
Zendesk Put Api V2 Customstatuses Customstatusid
UpdateCustomStatus 1 param body → 200
POST
/api/v2/custom_statuses/{custom_status_id}/ticket_form_statuses
Zendesk Post Api V2 Customstatuses Customstatusid Ticketformstatuses
CreateTicketFormStatusesForCustomStatus 1 param body → 200

Schemas 4

The contract defines 4 schemas that model the data the API accepts and returns. The most detailed are CustomStatusesResponse (1 property), CustomStatusResponse (1 property), TicketFormStatusesResponse (1 property). Each schema is shown below with its type and property counts.

TicketFormStatusesResponse
object
1 property
CustomStatusResponse
object
1 property
CustomStatusesResponse
object
1 property
BulkUpdateDefaultCustomStatusResponse
object

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

zendesk-custom-ticket-statuses-api-openapi.yml Raw ↑

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#Custom Ticket Statuses
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API Details
ID
zendesk:zendesk-custom-ticket-statuses-api
Base URL
https://{subdomain}.zendesk.com
Docs
https://developer.zendesk.com/api-reference/ticketing/introduction/
Provider
Zendesk
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