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Wish Tickets API

For each consumer question or complaint, a ticket is created to manage the dialogue between you, Wish, and the consumer. With this API, you can fetch tickets awaiting your response, fetch a specific ticket, close a ticket, and reply to tickets.

Wish Tickets API is one of 21 APIs that Wish publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Tickets. The published artifact set on APIs.io includes an OpenAPI specification, authentication docs, and rate-limit docs.

This API exposes 4 operations across 3 paths, and defines 10 schemas. It is described by OpenAPI 3.0.0, at version 3.0.65.

Requests are made against a single base URL, https://merchant.wish.com.

4 operations 3 paths 10 schemas 2 GET1 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.0
API Version
3.0.65
Base URL
https://merchant.wish.com/api/v3
Authentication
OpenID Connect, OAuth 2.0
Resource Areas
1

Authentication & Security 2

Wish Tickets API declares 2 security schemes for authenticating requests. It supports OpenID Connect (OpenID) discovered at https://merchant.wish.com/oidc/.well-known/openid-configuration. It supports OAuth 2.0 (OAuth2) using the authorizationCode flow, exposing 37 scopes. By default, every request must be authenticated.

Paths & Operations 4

Across 3 paths, the API surfaces 4 operations — 2 GET, 1 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Tickets 4

For each consumer question or complaint, a ticket is created to manage the dialogue between you, Wish, and the consumer. With this API, you can fetch tickets awaiting your respons…

PUT
/api/v3/tickets/{id}
Update a ticket
updateTicket 1 param body → 200400
GET
/api/v3/tickets/{id}
Get a ticket
getTicket 1 param → 200400
POST
/api/v3/tickets/{id}/replies
Reply to a ticket
replyTicket 1 param body → 200400
GET
/api/v3/tickets
List all tickets
listTickets 6 params → 200400

Schemas 10

The contract defines 10 schemas that model the data the API accepts and returns. The most detailed are Ticket (14 properties), Reply (4 properties), ReplySupportingFile (2 properties), APIError (2 properties). Each schema is shown below with its type and property counts.

Reply
object
4 properties
ListTicketsResponse
array
List of tickets returned.
ReplySupportingFile
object
The file to support reply, can be image url at present
2 properties
TicketOrder
object
1 property
ReplyTicket
object
1 property
APIError
object
2 properties 2 required
Ticket
object
14 properties
TicketProduct
object
1 property
UpdateTicket
object
1 property
Locale
string
A language tag (which is sometimes referred to as a 'locale identifier'). This consists of a 2-3 letter base language tag representing the language, optionally…

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

wish-tickets-api-openapi.yml Raw ↑

Other APIs Wish publishes across the network.

Wish Brands API
Wish Bulk Products API
Wish Currencies API
Wish EU Product Compliance API
Wish France EPR Compliance API
Wish Germany EPR Compliance API
Wish Merchant API
Wish OAuth API
Wish Orders API
Wish Payments API
Wish Penalties API
Wish ProductBoost API