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Wise disputes API

Raise and manage card transaction disputes, including submission via Dynamic Flow or direct API, file uploads, and dispute lifecycle tracking.For implementation details, see:- [Disputes via Dynamic Flow](/guides/product/issue-cards/card-disputes-dynamic-flow) — build a dispute UI using the Dynamic Flow framework- [Disputes via API](/guides/product/issue-cards/card-disputes-api) — submit disputes directly, with per-reason request body details- [Dispute management](/guides/product/issue-cards/card-disputes-management) — track and withdraw disputesDispute sub-statuses {% #dispute-sub-status .title-3 .m-t-5 %}The possible `subStatus` values are:- `SUBMITTED` — Initial status- `IN_REVIEW` — The dispute is under review or requires additional information- `REFUNDED` — The refund has been processed- `REJECTED` — The dispute is invalid- `WITHDRAWN` — The customer has withdrawn the dispute- `CONFIRMED` — The dispute has been reviewed but a refund is not applicable- `REFUND_IN_PROGRESS` — A refund is being processed- `ATTEMPTING_RECOVERY` — A chargeback request has been submitted- `RECOVERY_UNSUCCESSFUL` — The chargeback attempt was unsuccessful{% admonition type="warning" %}The status transition diagram may undergo modifications in the future and only covers regular pathways.{% /admonition %}{% img src="/images/diagrams/dispute-status-flow.png" alt="Dispute statuses transition diagram"/%}

Wise disputes API is one of 47 APIs that Wise publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.

Tagged areas include disputes. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an AsyncAPI specification.

This API exposes 8 operations across 8 paths, and defines 2 schemas. It is described by OpenAPI 3.1.0.

Requests are made against 2 base URLs: https://api.wise.com, https://api.wise-sandbox.com.

8 operations 8 paths 2 schemas 3 GET4 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
Base URL
https://api.wise.com/v2
Authentication
HTTP Bearer, HTTP Bearer, HTTP Bearer, HTTP Basic
Resource Areas
1

Authentication & Security 4

Wise disputes API declares 4 security schemes for authenticating requests. It accepts HTTP bearer tokens (JWT) (UserToken). It accepts HTTP bearer tokens (JWT) (PersonalToken). It accepts HTTP bearer tokens (JWT) (ClientCredentialsToken). It accepts HTTP basic authentication (BasicAuth).

  • UserToken — User Access Token for making API calls on behalf of a Wise user. Can be obtained via two OAuth 2.0 flows: - registrationcode grant: For partners creating users…
  • PersonalToken — Personal API Token for individual personal or small business users. Generated from Wise.com Settings Connect and manage apps API tokens. Has limited API access…
  • ClientCredentialsToken — Application-level token for partner operations that don't require a specific user context, such as bulk settlement and card spend controls. Obtained via POST /…
  • BasicAuth — Basic Authentication using your Client ID and Client Secret as the username and password. Client credentials are provided by Wise when your partnership begins.…

Paths & Operations 8

Across 8 paths, the API surfaces 8 operations — 3 GET, 4 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

disputes 8

Raise and manage card transaction disputes, including submission via Dynamic Flow or direct API, file uploads, and dispute lifecycle tracking. For implementation details, see: - […

POST
/v3/spend/profiles/{profileId}/dispute-form/flows/step/{scheme}/{reason}
Dispute dynamic flow entry point
disputeDynamicFlowStep 5 params body → 200429
GET
/v3/spend/profiles/{profileId}/dispute-form/reasons
Retrieve dispute reasons
disputeReasonsGet 2 params → 200429
POST
/v3/spend/profiles/{profileId}/dispute-form/flows/{scheme}/{reason}
Submit dispute
disputeSubmit 4 params body → 200429
POST
/v4/spend/profiles/{profileId}/dispute-form/file
Upload dispute file
disputeFileUpload 2 params body → 200429
GET
/v3/spend/profiles/{profileId}/disputes
List disputes
disputeList 6 params → 200429
GET
/v3/spend/profiles/{profileId}/disputes/{disputeId}
Get dispute
disputeGet 3 params → 200429
PUT
/v3/spend/profiles/{profileId}/disputes/{disputeId}/status
Withdraw dispute
disputeWithdraw 3 params body → 200429
POST
/v3/spend/profiles/{profileId}/dispute-form/filedeprecated
Upload dispute file (v3)
disputeFileUploadV3 2 params body → 200429

Schemas 2

The contract defines 2 schemas that model the data the API accepts and returns. The most detailed are Dispute (11 properties), DisputeReason (6 properties). Each schema is shown below with its type and property counts.

DisputeReason
object
6 properties
Dispute
object
11 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

wise-disputes-api-openapi.yml Raw ↑

Other APIs Wise publishes across the network.

Wise 3ds API
Wise activity API
Wise address API
Wise balance API
Wise balance-statement API
Wise bank-account-details API
Wise batch-group API
Wise bulk-settlement API
Wise card API
Wise card-kiosk-collection API
Wise card-order API
Wise card-sensitive-details API