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Windstream Holdings agents API

Agent state management

Windstream Holdings agents API is one of 9 APIs that Windstream Holdings publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include agents. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 3 operations across 3 paths, and defines 3 schemas. It is described by OpenAPI 3.0.3, at version 2.0.0.

Requests are made against a single base URL, https://{ccs_domain}/6/v2/api.

3 operations 3 paths 3 schemas 2 GET1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.3
API Version
2.0.0
Base URL
https://webadmin.windstreamenterprise.com/api
Authentication
HTTP Bearer
Terms of Service
Resource Areas
1

Authentication & Security 1

Windstream Holdings agents API declares 1 security scheme for authenticating requests. It accepts HTTP bearer tokens (bearerAuth).

  • bearerAuth — Bearer token authentication for CCS API

Paths & Operations 3

Across 3 paths, the API surfaces 3 operations — 2 GET, 1 POST. Each is listed below with its method, path, parameters, and response codes.

agents 3

Agent state management

GET
/tenants/{tenantUuid}/presence-options
List Presence Options
listPresenceOptions 1 param → 200
POST
/agent-state
Update Agent State
updateAgentState body → 200
GET
/extensions/{extensionUuid}/agent-state
Get Agent State
getAgentState 1 param → 200

Schemas 3

The contract defines 3 schemas that model the data the API accepts and returns. The most detailed are AgentState (4 properties), PresenceOption (3 properties), AgentStateUpdate (2 properties). Each schema is shown below with its type and property counts.

AgentState
object
Current agent state/presence
4 properties
AgentStateUpdate
object
Agent state update request
2 properties 1 required
PresenceOption
object
An agent presence/status option
3 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

windstream-holdings-agents-api-openapi.yml Raw ↑

Other APIs Windstream Holdings publishes across the network.

Windstream Holdings auto-attendants API
Windstream Holdings calls API
Windstream Holdings extensions API
Windstream Holdings products API
Windstream Holdings roles API
Windstream Holdings system API
Windstream Holdings tenants API
Windstream Holdings users API