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LiveChat

LiveChat Webhooks and RTM API

Asynchronous event surfaces for LiveChat. HTTP webhooks registered through the Configuration API and the Agent Chat Real-Time Messaging (RTM) WebSocket API share the same event payloads (incoming_chat, incoming_event, chat_user_added, chat_user_removed, customer_updated, agent_*, bot_*, group_*, and more).

Documentation Provider Profile APIs.io OpenAPI GitHub

LiveChat Webhooks and RTM API is one of 12 APIs that LiveChat publishes on the APIs.io network, described by an AsyncAPI event-driven specification.

Tagged areas include Webhook, Real-Time Messaging, WebSocket, and Event. The published artifact set on APIs.io includes API documentation and an AsyncAPI specification.

Requests are made against the base URL wss://api.livechatinc.com/v3.5/agent/rtm/ws.

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI
Base URL
wss://api.livechatinc.com/v3.5/agent/rtm/ws

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

livechat-asyncapi.yml Raw ↑

Other APIs LiveChat publishes across the network.

LiveChat Agent Chat API
AE Profile APIs.io
LiveChat Customer Chat API
AE Profile APIs.io
LiveChat Configuration API
AE Profile APIs.io
LiveChat Reports API
AE Profile APIs.io
LiveChat Chats API
AE Profile APIs.io
LiveChat Customers API
AE Profile APIs.io
LiveChat Events API
AE Profile APIs.io
LiveChat Other API
AE Profile APIs.io
LiveChat Properties API
AE Profile APIs.io
LiveChat Status API
AE Profile APIs.io
LiveChat Threads API
AE Profile APIs.io
#Webhook#Real-Time Messaging#WebSocket#Event
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API Details
ID
livechat:webhooks-and-rtm
Base URL
wss://api.livechatinc.com/v3.5/agent/rtm/ws
Docs
https://platform.text.com/docs/messaging/agent-chat-api
Provider
LiveChat
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