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Wazo

Wazo Queues API

The queues API from Wazo — 9 operation(s) for queues.

Documentation Provider Profile APIs.io OpenAPI GitHub

Wazo Queues API is one of 113 APIs that Wazo publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.

Tagged areas include Queues. The published artifact set on APIs.io includes an OpenAPI specification, an API reference, a changelog, authentication docs, and an AsyncAPI specification.

This API exposes 20 operations across 9 paths, and defines 47 schemas. It is described by OpenAPI 3.2.0, at version 1.1.

Requests are made against a single base URL, /1.1.

20 operations 9 paths 47 schemas 6 DELETE5 GET2 POST7 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.1
Base URL
https://{wazo_stack}/api/auth/0.1
Authentication
API Key
Contact
Wazo Dev Team
License
GPL v3
Resource Areas
1

Authentication & Security 1

Wazo Queues API declares 1 security scheme for authenticating requests. An API key is passed in the header as X-Auth-Token (wazo_auth_token). By default, every request must be authenticated.

Paths & Operations 20

Across 9 paths, the API surfaces 20 operations — 6 DELETE, 5 GET, 2 POST, 7 PUT. Each is listed below with its method, path, parameters, and response codes.

queues 20
GET
/queues
List queues
list_queues 7 params → 200
POST
/queues
Create queue
create_queue 1 param body → 201400
GET
/queues/{queue_id}
Get queue
get_queue 2 params → 200404
PUT
/queues/{queue_id}
Update queue
update_queue 2 params body → 204400404
DELETE
/queues/{queue_id}
Delete queue
delete_queue 2 params → 204400404
PUT
/queues/{queue_id}/extensions/{extension_id}
Associate queue and extension
associate_queue_extension 3 params → 204400404
DELETE
/queues/{queue_id}/extensions/{extension_id}
Dissociate queue and extension
dissociate_queue_extension 3 params → 204400404
GET
/queues/{queue_id}/fallbacks
List all fallbacks for queue
get_queue_fallback 2 params → 200
PUT
/queues/{queue_id}/fallbacks
Update queue's fallbacks
update_queue_fallback 2 params body → 204400404
PUT
/queues/{queue_id}/members/agents/{agent_id}
Update Agent-Queue association
update_agent_queue_association 3 params body → 204400404
DELETE
/queues/{queue_id}/members/agents/{agent_id}
Dissociate agent and queue
dissociate_agent_queue 3 params → 204400404
PUT
/queues/{queue_id}/members/users/{user_id}
Update User-Queue association
update_user_queue_association 3 params body → 204400404
DELETE
/queues/{queue_id}/members/users/{user_id}
Dissociate user and queue
dissociate_user_queue 3 params → 204400404
PUT
/queues/{queue_id}/schedules/{schedule_id}
Associate queue and schedule
associate_queue_schedule 3 params → 204400404
DELETE
/queues/{queue_id}/schedules/{schedule_id}
Dissociate queue and schedule
dissociate_queue_schedule 3 params → 204400404
GET
/queues/skillrules
List skill rule
list_skill_rules 7 params → 200
POST
/queues/skillrules
Create skill rule
create_skill_rule 1 param body → 201400
GET
/queues/skillrules/{skillrule_id}
Get skill rule
get_skill_rule 2 params → 200404
PUT
/queues/skillrules/{skillrule_id}
Update skill rule
update_skill_rule 2 params body → 204400404
DELETE
/queues/skillrules/{skillrule_id}
Delete skill rule
delete_skill_rule 2 params → 204400404

Schemas 47

The contract defines 47 schemas that model the data the API accepts and returns. The most detailed are DestinationType (14 properties), DestinationApplicationApplication (6 properties), DestinationQueue (5 properties), DestinationUser (4 properties). Each schema is shown below with its type and property counts.

QueueRelationMemberUser
QueueMemberUser
An association between a user and a queue.
QueueFallbacks
object
4 properties
DestinationApplicationDISA
QueueMemberUserRelationBase
object
1 property
DestinationApplicationDirectory
QueueRelationSchedules
object
1 property
DestinationUser
object
4 properties 2 required
DestinationOutcall
object
3 properties 3 required
QueueRelationMemberAgents
object
2 properties
SkillRuleRule
object
1 property
DestinationHangup
object
1 property 1 required
DestinationQueue
object
5 properties 2 required
DestinationConference
object
2 properties 2 required
DestinationGroup
object
3 properties 2 required
AgentRelationBase
object
4 properties
DestinationHangupNormal
1 required
DestinationApplicationVoicemail
KeyValueOption
array
Options must have the following form: { "options": [ ["option", "value"], ] }
QueueMemberAgent
An association between an agent and a queue. Agents associated to a Queue will receive calls when they are logged in.
SkillRuleItems
object
2 properties 1 required
QueueMemberAgentRelationBase
object
2 properties
DestinationHangupBusy
1 required
DestinationHangupCause
object
3 properties
DestinationApplication
object
1 property 1 required
SkillRule
object
4 properties 1 required
DestinationType
object
14 properties
QueueRelationMemberAgent
DestinationCustom
object
2 properties 2 required
QueueRelationBase
object
3 properties
DestinationIVR
object
2 properties 2 required
DestinationSound
object
4 properties 2 required
DestinationHangupCongestion
1 required
DestinationApplicationCustom
2 required
DestinationVoicemail
object
4 properties 2 required
DestinationApplicationApplication
object
6 properties
DestinationSwitchboard
object
2 properties 2 required
ScheduleRelationBase
object
3 properties
DestinationApplicationCallbackDISA
DestinationApplicationFaxToMail
2 required
Error
array
DestinationNone
object
1 property 1 required
UserRelationBase
object
3 properties
Queue
QueueRelationMembers
object
1 property
DestinationExtension
object
3 properties 3 required
QueueItems
object
2 properties 1 required

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

wazo-queues-api-openapi.yml Raw ↑

Other APIs Wazo publishes across the network.

Wazo Phone Provisioning API (wazo-provd)
AE Profile APIs.io
Wazo Websocket Event Stream (wazo-websocketd)
AE Profile APIs.io
Wazo Aastra API
AE Profile APIs.io
Wazo Access Features API
AE Profile APIs.io
Wazo Action API
AE Profile APIs.io
Wazo Adhoc Conferences API
AE Profile APIs.io
Wazo Admin API
AE Profile APIs.io
Wazo Agent Statistics API
AE Profile APIs.io
Wazo Agents API
AE Profile APIs.io
Wazo Applications API
AE Profile APIs.io
Wazo Asterisk API
AE Profile APIs.io
Wazo Backends API
AE Profile APIs.io
#Queues
← Back to W APIs
API Details
ID
wazo:wazo-queues-api
Base URL
https://{wazo_stack}/api/auth/0.1
Docs
https://api.wazo.io/documentation/api/authentication.html
Provider
Wazo
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