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MTN Group

MTN TMF Trouble Ticket - TMF621

TMF621 Trouble Ticket Management Aggregator This service provides endpoint to fetch the ticket details with ticket id, create ticket, fetch list of tickets by customer id and update the existing tickets.

Documentation Provider Profile APIs.io OpenAPI GitHub

MTN TMF Trouble Ticket - TMF621 is one of 119 APIs that MTN Group publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include TM Forum, TMF621, Benin, Congo, and Cameroon. The published artifact set on APIs.io includes API documentation, an API reference, and an OpenAPI specification.

This API exposes 7 operations across 5 paths, and defines 28 schemas. It is described by OpenAPI 3.0.1, at version V1.

Requests are made against a single base URL, http://localhost:8083.

7 operations 5 paths 28 schemas 4 GET2 PATCH1 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.0.1
API Version
V1
Base URL
https://api.mtn.com
License
MADAPI
Resource Areas
1

Paths & Operations 7

Across 5 paths, the API surfaces 7 operations — 4 GET, 2 PATCH, 1 POST. Each is listed below with its method, path, parameters, and response codes.

trouble-ticket-aggregator-controller 7
GET
/troubleTicket
This operation retrieves trouble ticket
listTickets 8 params → 200400401500
POST
/troubleTicket
This operation Creates a trouble ticket
createTicket 3 params body → 200400401500
GET
/troubleTicket/{id}
This operation retrieves a trouble ticket
viewTicket 6 params → 200400401500
PATCH
/troubleTicket/{id}
This operation updates a trouble ticket
updateTicket 4 params body → 200400401500
PATCH
/incident/{id}
This operation updates a trouble ticket category
updateIncidentCategory 4 params body → 200400401500
GET
/troubleTicket/category
This operation retrieves a trouble ticket category and sub category
getTroubleTicketCategory 11 params → 200400401500
GET
/incident/category
This operation retrieves a trouble ticket category and sub category
getIncidentCategory 11 params → 200400401500

Schemas 28

The contract defines 28 schemas that model the data the API accepts and returns. The most detailed are TroubleTicketResponse (51 properties), DCLMTroubleTicketAPIResponse (44 properties), CreateRequest (13 properties), TicketActivity (11 properties). Each schema is shown below with its type and property counts.

Attachments
object
5 properties
Channel
object
7 properties
CountryInformation
object
3 properties
CreateRequest
object
13 properties
RelatedEntity
object
5 properties
ValidFor
object
2 properties
ContactMedium
object
6 properties
EngagedParty
object
4 properties
Medium
object
4 properties
Note
object
5 properties
RelatedParty
object
10 properties
UpdateTicketRequest
object
9 properties
UpdateIncidentRequest
object
6 properties
Assignee
object
2 properties
Assignees
object
3 properties
CustomFields
object
4 properties
DCLMTroubleTicketAPIResponse
object
44 properties
ExternalSystem
object
1 property
Groups
object
4 properties
StatusChange
object
4 properties
TicketActivity
object
11 properties
TicketRelationship
object
7 properties
TroubleTicketRelationship
object
1 property
TroubleTicketResponse
object
51 properties
WorkFlowRef
object
7 properties
BadRequestErrorResponse
object
5 properties
UnauthorizedErrorResponse
object
5 properties
ServerErrorResponse
object
5 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

mtn-group-tmf-trouble-ticket-tmf621.yml Raw ↑

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MTN TMF Resource Inventory Management - TMF639
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MTN BSS TT OAuth V1
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#TM Forum#TMF621#Benin#Congo#Cameroon#Liberia
← Back to M APIs
API Details
ID
mtn-group:tmf-trouble-ticket-tmf621
Base URL
https://api.mtn.com
Docs
https://developers.mtn.com/products/tmf-trouble-ticket-tmf621
Provider
MTN Group
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