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Tidio Contacts API

Manage contacts (website visitors identified by name, email, or phone)

Tidio Contacts API is one of 9 APIs that Tidio publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Contacts. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and rate-limit docs.

This API exposes 10 operations across 6 paths, and defines 11 schemas. It is described by OpenAPI 3.2.0, at version 1.

Requests are made against a single base URL, https://api.tidio.co.

10 operations 6 paths 11 schemas 1 DELETE5 GET2 PATCH2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1
Base URL
https://api.tidio.co
Authentication
API Key, API Key
Terms of Service
Resource Areas
1

Authentication & Security 2

Tidio Contacts API declares 2 security schemes for authenticating requests. An API key is passed in the header as X-Tidio-Openapi-Client-Id (clientId). An API key is passed in the header as X-Tidio-Openapi-Client-Secret (clientSecret). By default, every request must be authenticated.

Paths & Operations 10

Across 6 paths, the API surfaces 10 operations — 1 DELETE, 5 GET, 2 PATCH, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Contacts 10

Manage contacts (website visitors identified by name, email, or phone)

GET
/contacts
Get contacts
getContacts 2 params → 200400
POST
/contacts
Create contact
createContact body → 201400422
POST
/contacts/batch
Create multiple contacts
createContactsBatch body → 201422
PATCH
/contacts/batch
Update multiple contacts
updateContactsBatch body → 200422
GET
/contacts/{contactId}
Get single contact
getContact 1 param → 200404
PATCH
/contacts/{contactId}
Update contact properties
updateContact 1 param body → 200404422
DELETE
/contacts/{contactId}
Delete contact
deleteContact 1 param → 204404422
GET
/contacts/{contactId}/messages
Get contact messages
getContactMessages 1 param → 200404
GET
/contacts/{contactId}/viewed-pages
Get viewed pages history
getContactViewedPages 1 param → 200404
GET
/contact-properties
Get contact properties
getContactProperties → 200

Schemas 11

The contract defines 11 schemas that model the data the API accepts and returns. The most detailed are Contact (12 properties), ContactCreate (7 properties), ContactPatch (7 properties), Message (4 properties). Each schema is shown below with its type and property counts.

ErrorItem
object
2 properties
ContactList
object
2 properties
ContactProperty
object
2 properties
PaginationMeta
object
2 properties
Message
object
4 properties
ErrorResponse
object
1 property
ContactCreate
object
At least one of email, firstname, lastname, or phone is required.
7 properties
ContactPatch
object
7 properties
ContactPropertyDefinition
object
2 properties
Contact
object
12 properties
UuidResponse
object
1 property

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

tidio-contacts-api-openapi.yml Raw ↑

Other APIs Tidio publishes across the network.

Tidio Webhooks
Tidio Widget SDK
Tidio Departments API
Tidio Lyro API
Tidio Operators API
Tidio Products API
Tidio Project API
Tidio Tickets API
Where this information came from

This is an independent, third-party profile of Tidio Contacts API, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

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