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Tenfold

Tenfold Analytics API

Call analytics, transcripts, keywords, and reports

Documentation Provider Profile APIs.io OpenAPI GitHub

Tenfold Analytics API is one of 8 APIs that Tenfold publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Analytics. The published artifact set on APIs.io includes an OpenAPI specification and authentication docs.

This API exposes 14 operations across 14 paths. It is described by OpenAPI 3.2.0, at version 2.0.

Requests are made against 2 base URLs: https://api.tenfold.com, https://api-canary.tenfold.com.

14 operations 14 paths 0 schemas 10 GET4 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
2.0
Base URL
https://api.tenfold.com
Authentication
OAuth 2.0, OAuth 2.0, HTTP Bearer
Contact
Tenfold Support
Resource Areas
1

Authentication & Security 3

Tenfold Analytics API declares 3 security schemes for authenticating requests. It supports OAuth 2.0 (oauth2Password) using the password flow. It supports OAuth 2.0 (oauth2ClientCredentials) using the clientCredentials flow. It accepts HTTP bearer tokens (JWT) (bearerJWT). By default, every request must be authenticated.

  • oauth2Password — OAuth 2.0 Resource Owner Password Credentials grant (v1/v2)
  • oauth2ClientCredentials — OAuth 2.0 Client Credentials grant
  • bearerJWT — JWT access token obtained from /v2/users/login, presented as "Authorization: Bearer JWT ".

Paths & Operations 14

Across 14 paths, the API surfaces 14 operations — 10 GET, 4 POST. Each is listed below with its method, path, parameters, and response codes.

Analytics 14

Call analytics, transcripts, keywords, and reports

GET
/v2/analytics/search
Search calls by query terms
searchAnalytics → 200
GET
/v2/analytics/users/{userId}/calls
List a user's calls
getUserCalls 1 param → 200
GET
/v2/analytics/calls/{callId}/transcript
Retrieve a call transcript
getCallTranscript 1 param → 200404
GET
/v2/analytics/calls/{callId}/keywords
Extract keywords from a call
getCallKeywords 1 param → 200
GET
/v2/analytics/calls/{callId}/conversation
Analyze conversation metrics for a call
getCallConversation 1 param → 200
GET
/v2/analytics/calls/{callId}/errors
List CRM errors for a call
getCallErrors 1 param → 200
GET
/v2/analytics/users/{userId}
User-level analytics data
getUserAnalytics 1 param → 200
GET
/v2/analytics/teams
Analytics across all teams
getTeamsAnalytics → 200
GET
/v2/analytics/teams/{teamId}
Team-specific analytics
getTeamAnalytics 1 param → 200
GET
/v2/analytics/company
Organization-wide analytics
getCompanyAnalytics → 200
POST
/v2/analytics/reports/punch-card
Generate a punch-card report
createPunchCardReport → 200
POST
/v2/analytics/reports/all-calls
Generate an all-calls report
createAllCallsReport → 200
POST
/v2/analytics/reports/user-table
Generate a user-table report
createUserTableReport → 200
POST
/v2/analytics/reports/call-history
Generate a call-history report
createCallHistoryReport → 200

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

tenfold-analytics-api-openapi.yml Raw ↑

Other APIs Tenfold publishes across the network.

Tenfold Authentication API
AE Profile APIs.io
Tenfold Calls API
AE Profile APIs.io
Tenfold Contact Lists API
AE Profile APIs.io
Tenfold CRM Records API
AE Profile APIs.io
Tenfold Organizations API
AE Profile APIs.io
Tenfold Tracking API
AE Profile APIs.io
Tenfold Users API
AE Profile APIs.io
#Analytics
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API Details
ID
tenfold:tenfold-analytics-api
Base URL
https://api.tenfold.com
Docs
https://apidocs.tenfold.com/
Provider
Tenfold
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