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Telnyx Customer Service Record API

Customer Service Record operations

Telnyx Customer Service Record API is one of 168 APIs that Telnyx publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Customer Service Record. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

This API exposes 4 operations across 3 paths, and defines 10 schemas. It is described by OpenAPI 3.1.0, at version 2.0.0.

Requests are made against a single base URL, https://api.telnyx.com/v2.

4 operations 3 paths 10 schemas 2 GET2 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.1.0
API Version
2.0.0
Base URL
https://api.telnyx.com/v2
Authentication
HTTP Bearer, HTTP Bearer, OAuth 2.0, HTTP Bearer, HTTP Bearer, HTTP Bearer
Resource Areas
1

Authentication & Security 6

Telnyx Customer Service Record API declares 6 security schemes for authenticating requests. It accepts HTTP bearer tokens (bearerAuth). It accepts HTTP bearer tokens (branded-calling_bearerAuth). It supports OAuth 2.0 (oauthClientAuth) using the authorizationCode and clientCredentials flows, exposing 1 scope. It accepts HTTP bearer tokens (JWT) (outbound-voice-profiles_bearerAuth). It accepts HTTP bearer tokens (pronunciation-dicts_bearerAuth). It accepts HTTP bearer tokens (JWT) (stored-payment-transactions_bearerAuth). By default, every request must be authenticated.

  • branded-calling_bearerAuth — API key passed as a Bearer token in the Authorization header
  • oauthClientAuth — OAuth 2.0 authentication for Telnyx API and MCP integrations
  • pronunciation-dicts_bearerAuth — Telnyx API v2 key. Obtain from https://portal.telnyx.com

Paths & Operations 4

Across 3 paths, the API surfaces 4 operations — 2 GET, 2 POST. Each is listed below with its method, path, parameters, and response codes.

Customer Service Record 4

Customer Service Record operations

GET
/customer_service_records
List customer service records
ListCustomerServiceRecords 3 params → 200401403422500
POST
/customer_service_records
Create a customer service record
CreateCustomerServiceRecord body → 201401403422500
POST
/customer_service_records/phone_number_coverages
Verify CSR phone number coverage
VerifyPhoneNumberCoverage body → 201401403422500
GET
/customer_service_records/{customer_service_record_id}
Get a customer service record
GetCustomerServiceRecord 1 param → 201401403404500

Schemas 10

The contract defines 10 schemas that model the data the API accepts and returns. The most detailed are CustomerServiceRecordAdditionalData (10 properties), CustomerServiceRecord (9 properties), CustomerServiceRecordPhoneNumberCoverage (5 properties), GenericError (5 properties). Each schema is shown below with its type and property counts.

CustomerServiceRecord
object
9 properties
GenericError
object
5 properties
CustomerServiceRecordPhoneNumberCoverage
object
5 properties
CustomerServiceRecordAdditionalData
object
10 properties
UnauthorizedError
customer_service_record_ResourceNotFoundError
UnexpectedError
PaginationMeta
object
4 properties
customer_service_record_UnprocessableEntityError
ForbiddenError

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

telnyx-customer-service-record-api-openapi.yml Raw ↑

Other APIs Telnyx publishes across the network.

Telnyx Access Tokens API
Telnyx Addresses API
Telnyx Advanced Number Orders API
Telnyx Assistants API
Telnyx Audio API
Telnyx Audit Logs API
Telnyx Authentication Providers API
Telnyx AutoRechargePreferences API
Telnyx Billing API
Telnyx Billing Groups API
Telnyx Brands API
Telnyx Bucket SSL Certificate API