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Suger

Suger Support API

Access to Suger Support ticket resources

Documentation Provider Profile APIs.io OpenAPI GitHub

Suger Support API is one of 11 APIs that Suger publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Support. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and a getting-started guide.

This API exposes 8 operations across 6 paths, and defines 12 schemas. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against a single base URL, https://api.suger.cloud.

8 operations 6 paths 12 schemas 2 GET3 PATCH3 POST

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Base URL
https://api.suger.cloud
Authentication
API Key
Contact
Suger Support
Resource Areas
1

Authentication & Security 1

Suger Support API declares 1 security scheme for authenticating requests. An API key is passed in the header as Authorization (APIKeyAuth).

  • APIKeyAuth — API Key for authorization in format of .

Paths & Operations 8

Across 6 paths, the API surfaces 8 operations — 2 GET, 3 PATCH, 3 POST. Each is listed below with its method, path, parameters, and response codes.

Support 8

Access to Suger Support ticket resources

GET
/org/{orgId}/support/ticket
List Support Tickets
ListSupportTickets 3 params → 200400500
POST
/org/{orgId}/support/ticket
Create Support Ticket
CreateSupportTicket 1 param body → 200400500
GET
/org/{orgId}/support/ticket/{ticketId}
Get Support Ticket
GetSupportTicket 2 params → 200400500
PATCH
/org/{orgId}/support/ticket/{ticketId}
Update Support Ticket
UpdateSupportTicket 2 params body → 200400500
POST
/org/{orgId}/support/ticket/{ticketId}/attachment
Create Support Ticket Attachment
CreateSupportTicketAttachment 2 params body → 200400500
PATCH
/org/{orgId}/support/ticket/{ticketId}/close
Close Support Ticket
CloseSupportTicket 2 params → 200400500
POST
/org/{orgId}/support/ticket/{ticketId}/comment
Create Support Ticket Comment
CreateSupportTicketComment 2 params body → 200400500
PATCH
/org/{orgId}/support/ticket/{ticketId}/reopen
Reopen Support Ticket
ReopenSupportTicket 2 params → 200400500

Schemas 12

The contract defines 12 schemas that model the data the API accepts and returns. The most detailed are SupportTicket (13 properties), SupportTicketAttachment (9 properties), SupportTicketImage (9 properties), SupportTicketUser (5 properties). Each schema is shown below with its type and property counts.

CreateSupportTicketAttachment_request
object
1 property 1 required
SupportTicket
object
13 properties
SupportTicketAttachment
object
9 properties
SupportTicketImage
object
9 properties
UpdateSupportTicketRequest
object
2 properties 2 required
SupportTicketFrame
object
2 properties
SupportTicketComment
object
5 properties
SupportTicketStatus
string
SupportTicketPriority
string
SupportTicketCommentDetail
object
5 properties
SupportTicketUser
object
5 properties
ListSupportTicketsResponse
object
2 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

suger-support-api-openapi.yml Raw ↑

Other APIs Suger publishes across the network.

Suger API API
AE Profile APIs.io
Suger Billing API
AE Profile APIs.io
Suger Buyer API
AE Profile APIs.io
Suger Contact API
AE Profile APIs.io
Suger Entitlement API
AE Profile APIs.io
Suger Metering API
AE Profile APIs.io
Suger Notification API
AE Profile APIs.io
Suger Offer API
AE Profile APIs.io
Suger Product API
AE Profile APIs.io
Suger Report API
AE Profile APIs.io
#Support
← Back to S APIs
API Details
ID
suger:suger-support-api
Base URL
https://api.suger.cloud
Docs
https://www.suger.io/
Provider
Suger
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