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Spiceworks

Spiceworks Tickets API

Help Desk ticket management operations for creating, reading, updating, and listing support tickets within the Spiceworks IT management platform

Documentation Provider Profile APIs.io OpenAPI GitHub

Spiceworks Tickets API is one of 4 APIs that Spiceworks publishes on the APIs.io network, described by a machine-readable OpenAPI specification.

Tagged areas include Tickets. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and authentication docs.

This API exposes 4 operations across 2 paths, and defines 8 schemas. It is described by OpenAPI 3.2.0, at version 1.0.

Requests are made against a single base URL, https://community.spiceworks.com.

4 operations 2 paths 8 schemas 2 GET1 POST1 PUT

Metadata

The identity and technical contract details declared by the specification.

Specification
OpenAPI 3.2.0
API Version
1.0
Server
https://community.spiceworks.com
Authentication
OAuth 2.0
Contact
Spiceworks Developer Community
Terms of Service
View terms
Resource Areas
1

Authentication & Security 1

Spiceworks Tickets API declares 1 security scheme for authenticating requests. It supports OAuth 2.0 (oauth2) using the implicit flow, exposing 3 scopes. By default, every request must be authenticated.

  • oauth2 — OAuth 2.0 authentication via the Spiceworks Cloud Apps platform. Applications receive an implicit grant token through the JS SDK postMessage bridge when runnin…

Paths & Operations 4

Across 2 paths, the API surfaces 4 operations — 2 GET, 1 POST, 1 PUT. Each is listed below with its method, path, parameters, and response codes.

Tickets 4

Help Desk ticket management operations for creating, reading, updating, and listing support tickets within the Spiceworks IT management platform

GET
/api/v1/tickets
List Help Desk Tickets
listTickets 4 params → 200
POST
/api/v1/tickets
Create Help Desk Ticket
createTicket body → 201422
GET
/api/v1/tickets/{id}
Get Help Desk Ticket
getTicket 1 param → 200404
PUT
/api/v1/tickets/{id}
Update Help Desk Ticket
updateTicket 1 param body → 200404

Schemas 8

The contract defines 8 schemas that model the data the API accepts and returns. The most detailed are Ticket (9 properties), TicketCreate (5 properties), TicketUpdate (5 properties), Comment (5 properties). Each schema is shown below with its type and property counts.

Comment
object
A comment on a Help Desk ticket
5 properties
TicketDetail
TicketUpdate
object
5 properties
TicketCreate
object
5 properties 1 required
UserRef
object
A brief reference to a Spiceworks user
4 properties
Error
object
API error response
2 properties
Ticket
object
A Spiceworks Help Desk support ticket
9 properties
PaginationMeta
object
Pagination metadata for list responses
4 properties

Specification

The full machine-readable OpenAPI contract behind this narrative.

Source

spiceworks-tickets-api-openapi.yml Raw ↑

Other APIs Spiceworks publishes across the network.

Spiceworks Comments API
AE Profile APIs.io
Spiceworks Devices API
AE Profile APIs.io
Spiceworks Users API
AE Profile APIs.io
#Tickets
← Back to S APIs
API Details
ID
spiceworks:spiceworks-tickets-api
Server
https://community.spiceworks.com
Docs
https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
Provider
Spiceworks
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